Highmark Health
Company:
Highmark Inc.
General Overview The Program Manager will actively maintain the product and program pipeline for enhancements, possess in-depth knowledge of program membership and enrollment changes, and guide continuous improvement efforts by managing feedback loops. This position requires significant cross‑functional collaboration and managing interdependencies within a group of projects and related activities, all within defined scope, quality, time, and budget constraints, and under circumstances involving multiple moderate‑probability, moderate‑impact risk factors.
Essential Responsibilities
Develop program goals, objectives, and roadmaps that align with the company's overall strategy.
End‑to‑end ownership, definition, implementation, and continuous evolution of complex Specialty Pharmacy programs that include comprehensive program management, product management, and program effectiveness responsibilities.
Serve as the main point of contact for stakeholders, providing regular updates on progress, goals, and challenges.
Design program dashboards, actively monitor program health, and collaborate with Pharmacy Analysts/Consultants for variance investigations, inquiries, and audits.
Manage a matrix group of employees and contractors on project teams or within departmental work groups to achieve coordinated program benefits.
Guide the stakeholders through the process by evaluating risks and providing a communication plan. FTE would provide support during and after the implementation.
Identify potential risks, develop mitigation plans, and resolve issues that arise during the program lifecycle.
Track progress, monitor key performance indicators, and make adjustments as needed to ensure project and program goals are met.
Education Minimum
High School Diploma / GED
Preferred
Bachelor’s degree in Business Administration or Technology Management‑related area of study
MBA or Master’s Degree in Technology Management‑related area of study
Experience Minimum
7‑10 years of work experience in project management or
7‑10 years of work experience delivering business solutions using information technology
Preferred
Managing large‑scale, cross‑functional projects and complex initiatives.
Experience with risk management, change management, and process improvement
Licenses/Certifications Required
None
Preferred
PMP or Certification in Project Management
Scope of Responsibility Does this role supervise/manage other employees? No
Work Environment Is Travel Required? Yes
Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
Pay Range Minimum $78,900.00
Pay Range Maximum $147,500.00
EEO Statement Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
Privacy and Accessibility We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
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Highmark Inc.
General Overview The Program Manager will actively maintain the product and program pipeline for enhancements, possess in-depth knowledge of program membership and enrollment changes, and guide continuous improvement efforts by managing feedback loops. This position requires significant cross‑functional collaboration and managing interdependencies within a group of projects and related activities, all within defined scope, quality, time, and budget constraints, and under circumstances involving multiple moderate‑probability, moderate‑impact risk factors.
Essential Responsibilities
Develop program goals, objectives, and roadmaps that align with the company's overall strategy.
End‑to‑end ownership, definition, implementation, and continuous evolution of complex Specialty Pharmacy programs that include comprehensive program management, product management, and program effectiveness responsibilities.
Serve as the main point of contact for stakeholders, providing regular updates on progress, goals, and challenges.
Design program dashboards, actively monitor program health, and collaborate with Pharmacy Analysts/Consultants for variance investigations, inquiries, and audits.
Manage a matrix group of employees and contractors on project teams or within departmental work groups to achieve coordinated program benefits.
Guide the stakeholders through the process by evaluating risks and providing a communication plan. FTE would provide support during and after the implementation.
Identify potential risks, develop mitigation plans, and resolve issues that arise during the program lifecycle.
Track progress, monitor key performance indicators, and make adjustments as needed to ensure project and program goals are met.
Education Minimum
High School Diploma / GED
Preferred
Bachelor’s degree in Business Administration or Technology Management‑related area of study
MBA or Master’s Degree in Technology Management‑related area of study
Experience Minimum
7‑10 years of work experience in project management or
7‑10 years of work experience delivering business solutions using information technology
Preferred
Managing large‑scale, cross‑functional projects and complex initiatives.
Experience with risk management, change management, and process improvement
Licenses/Certifications Required
None
Preferred
PMP or Certification in Project Management
Scope of Responsibility Does this role supervise/manage other employees? No
Work Environment Is Travel Required? Yes
Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
Pay Range Minimum $78,900.00
Pay Range Maximum $147,500.00
EEO Statement Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
Privacy and Accessibility We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
#J-18808-Ljbffr