Paylocity
Benefits Implementation Supervisor Ops – Paylocity
Full‑time, in‑office role based at our Meridian, ID / Schaumburg, IL / Rochester, NY location. Remote or hybrid work is not available. Candidates must be able to work on‑site five days per week during designated work hours.
Paylocity is an award‑winning provider of cloud‑based HR and payroll software solutions. We aim to automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
Position Overview The primary function of the Benefits Support Team Lead is to lead the day‑to‑day operations of their designated team, providing feedback on staff performance, client issues, and actions to improve the department and maintain success. The Lead ensures all client needs are met and issues resolved appropriately, and provides leadership, coaching, training and mentoring to the team.
Primary Responsibilities
Supervising the work of their assigned group on a day‑to‑day basis, which may include delegation of work assignments to various team members
Providing training and assisting with coaching and development of new and existing team members
Positively and effectively handling escalated issues from customers or internal teams in a collaborative “win‑win” approach
Facilitating business or team update communications through regularly occurring meetings, 1:1s or team huddles
Providing input and recommendations to managers in the areas of performance management, promotional opportunities, employee employment status changes, and performance issues
Developing and implementing action plans to improve team or individual performance
Acting as a technical resource to the Support Team as needed
Serving as a subject‑matter expert in key areas of the department
Helping create and update processes and internal training documentation as necessary
Education And Experience
2+ years’ experience in Payroll/HR Industry required
2+ years’ experience in a technical/problem‑solving client‑facing role required
High school degree / GED required; Bachelor’s Degree preferred
Experience with ownership and accountability in group responsibilities
Previous benefits experience strongly preferred
Previous experience with Payroll systems strongly preferred
Previous supervisory/mentoring experience preferred
The pay range for this position is $59,600 - $85,100 per year. Base pay may vary based on knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on performance in addition to a full range of benefits. Base pay information is provided per relevant state and local pay transparency laws for the location in which the position is performed. Applicants should apply via
www.paylocity.com/careers .
Benefits We offer medical, dental, vision, life, disability, and 401(k) match benefits, as well as perks that support you, your family, and your finances. Career development opportunities are also provided.
Equal Opportunity Employer Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We embrace and encourage our employees’ differences and actively cultivate these differences through employee resource groups and other initiatives. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request a reasonable accommodation during the application or interview process, please contact
accessibility@paylocity.com .
#J-18808-Ljbffr
Paylocity is an award‑winning provider of cloud‑based HR and payroll software solutions. We aim to automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
Position Overview The primary function of the Benefits Support Team Lead is to lead the day‑to‑day operations of their designated team, providing feedback on staff performance, client issues, and actions to improve the department and maintain success. The Lead ensures all client needs are met and issues resolved appropriately, and provides leadership, coaching, training and mentoring to the team.
Primary Responsibilities
Supervising the work of their assigned group on a day‑to‑day basis, which may include delegation of work assignments to various team members
Providing training and assisting with coaching and development of new and existing team members
Positively and effectively handling escalated issues from customers or internal teams in a collaborative “win‑win” approach
Facilitating business or team update communications through regularly occurring meetings, 1:1s or team huddles
Providing input and recommendations to managers in the areas of performance management, promotional opportunities, employee employment status changes, and performance issues
Developing and implementing action plans to improve team or individual performance
Acting as a technical resource to the Support Team as needed
Serving as a subject‑matter expert in key areas of the department
Helping create and update processes and internal training documentation as necessary
Education And Experience
2+ years’ experience in Payroll/HR Industry required
2+ years’ experience in a technical/problem‑solving client‑facing role required
High school degree / GED required; Bachelor’s Degree preferred
Experience with ownership and accountability in group responsibilities
Previous benefits experience strongly preferred
Previous experience with Payroll systems strongly preferred
Previous supervisory/mentoring experience preferred
The pay range for this position is $59,600 - $85,100 per year. Base pay may vary based on knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on performance in addition to a full range of benefits. Base pay information is provided per relevant state and local pay transparency laws for the location in which the position is performed. Applicants should apply via
www.paylocity.com/careers .
Benefits We offer medical, dental, vision, life, disability, and 401(k) match benefits, as well as perks that support you, your family, and your finances. Career development opportunities are also provided.
Equal Opportunity Employer Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We embrace and encourage our employees’ differences and actively cultivate these differences through employee resource groups and other initiatives. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request a reasonable accommodation during the application or interview process, please contact
accessibility@paylocity.com .
#J-18808-Ljbffr