Kohler Store by Facets of Austin
Company Overview
Hajoca Corporation is one of the country’s largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is built on the principles of Service, Integrity, Reliability, and on relationships of trust and support with teammates, customers, and suppliers. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. The company operates in a decentralized environment where each location, called a Profit Center, is run by a Profit Center Manager as if it were their own small business. These centers include a warehouse, counter, sales office, and, sometimes, a showroom, and conduct business under unique trade names with a customized approach honoring what’s special in each local marketplace. About the Role
Provide expert product selection assistance and design services to showroom customers both in the showroom and at the customer’s location. Ensure the highest levels of customer satisfaction in order to meet or exceed sales and gross profit goals and increase profit sharing. Provide hospitality and warmly welcome each customer. Sell and provide in‑store and/or in‑home design consultations for kitchen and bathrooms. Articulate the showroom value proposition to capture customer attention, engage them, teach them, and demonstrate the value you provide. Determine customer needs, direct them to the best products, discover potential hurdles, and keep the sale moving forward. Build and maintain long‑term customer relationships, creating referrals and repeat business. Develop and maintain knowledge of product lines and features. Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability. Use sales reports and forecasting tools to meet or exceed established sales targets. Follow up on leads and generate new business. Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects. Process showroom sale returns and refund paperwork in accordance with company policy and procedure. Keep showroom clean, neat, current, stocked, and safely displayed. Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by supervisor or management. About You
2+ years of experience in plumbing design and sales. Knowledge of products sold in the showroom preferred. Experience working with luxury, high‑end products and customers. Ideal Candidate Qualities
Knowledge of kitchen and bath design trends. Experience with architectural blueprints and a strong sense of aesthetics. Effective use of Microsoft Office (Outlook, Word) for email communication, customer contact files, appointment calendars, and reports. Outstanding customer service and verbal/telephone communication skills. Deep product knowledge related to kitchen/bath trends for answering customer questions and identifying upsell or cross‑sell opportunities. Ability to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale. Ability to build influential relationships and trust with key vendor partners. Ability to foster positive working relationships and inspire teamwork with co‑workers. Planning, organization, and multitasking skills. Ability to learn and operate computer systems used to process orders. English reading, writing, speaking, and understanding. Basic arithmetic skills (add, subtract, multiply, divide with whole numbers, common fractions, and decimals). The Benefits of Working with Us
Competitive starting wage and profit‑sharing program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. Full‑time benefits (for team members working 30 or more hours per week): Medical, dental, vision, prescription coverage; accident and hospital indemnity coverage; life insurance and long‑term disability; pre‑tax accounts for healthcare and dependent care; paid vacation, holidays, and sick time; paid pregnancy and parental leave; paid day of community service. Full‑time and part‑time benefits: 401(k) with company contributions; retirement cash account; targeted training programs focused on personal and professional growth; company wellness program. *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state, or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities, including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. We are a drug‑free workplace. Employment is contingent upon pre‑employment drug screening and successful completion of a criminal background investigation subject to any federal, state, and local laws. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industry: Wholesale
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Hajoca Corporation is one of the country’s largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is built on the principles of Service, Integrity, Reliability, and on relationships of trust and support with teammates, customers, and suppliers. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. The company operates in a decentralized environment where each location, called a Profit Center, is run by a Profit Center Manager as if it were their own small business. These centers include a warehouse, counter, sales office, and, sometimes, a showroom, and conduct business under unique trade names with a customized approach honoring what’s special in each local marketplace. About the Role
Provide expert product selection assistance and design services to showroom customers both in the showroom and at the customer’s location. Ensure the highest levels of customer satisfaction in order to meet or exceed sales and gross profit goals and increase profit sharing. Provide hospitality and warmly welcome each customer. Sell and provide in‑store and/or in‑home design consultations for kitchen and bathrooms. Articulate the showroom value proposition to capture customer attention, engage them, teach them, and demonstrate the value you provide. Determine customer needs, direct them to the best products, discover potential hurdles, and keep the sale moving forward. Build and maintain long‑term customer relationships, creating referrals and repeat business. Develop and maintain knowledge of product lines and features. Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability. Use sales reports and forecasting tools to meet or exceed established sales targets. Follow up on leads and generate new business. Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects. Process showroom sale returns and refund paperwork in accordance with company policy and procedure. Keep showroom clean, neat, current, stocked, and safely displayed. Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by supervisor or management. About You
2+ years of experience in plumbing design and sales. Knowledge of products sold in the showroom preferred. Experience working with luxury, high‑end products and customers. Ideal Candidate Qualities
Knowledge of kitchen and bath design trends. Experience with architectural blueprints and a strong sense of aesthetics. Effective use of Microsoft Office (Outlook, Word) for email communication, customer contact files, appointment calendars, and reports. Outstanding customer service and verbal/telephone communication skills. Deep product knowledge related to kitchen/bath trends for answering customer questions and identifying upsell or cross‑sell opportunities. Ability to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale. Ability to build influential relationships and trust with key vendor partners. Ability to foster positive working relationships and inspire teamwork with co‑workers. Planning, organization, and multitasking skills. Ability to learn and operate computer systems used to process orders. English reading, writing, speaking, and understanding. Basic arithmetic skills (add, subtract, multiply, divide with whole numbers, common fractions, and decimals). The Benefits of Working with Us
Competitive starting wage and profit‑sharing program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. Full‑time benefits (for team members working 30 or more hours per week): Medical, dental, vision, prescription coverage; accident and hospital indemnity coverage; life insurance and long‑term disability; pre‑tax accounts for healthcare and dependent care; paid vacation, holidays, and sick time; paid pregnancy and parental leave; paid day of community service. Full‑time and part‑time benefits: 401(k) with company contributions; retirement cash account; targeted training programs focused on personal and professional growth; company wellness program. *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state, or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities, including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. We are a drug‑free workplace. Employment is contingent upon pre‑employment drug screening and successful completion of a criminal background investigation subject to any federal, state, and local laws. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industry: Wholesale
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