Buckeye Complete Auto Care
Automotive Service Manager / Writer Manager
Buckeye Complete Auto Care, Westerville, Ohio, United States, 43082
Automotive Service Manager / Writer Manager
Join to apply for the Automotive Service Manager / Writer Manager role at Buckeye Complete Auto Care.
Buckeye Complete Auto Care | Westerville, OH
Position Overview Buckeye Complete Auto Care is hiring an Automotive Service Manager / Writer Manager to lead front‑of‑house operations at one of its growing locations. The role is for an experienced automotive service manager who wants to lead in a structured, accountable, and people‑focused repair shop environment. You will manage daily operations, lead advisors, and stay actively involved with customers. This is not a back‑office role.
Key Responsibilities
Lead daily front‑of‑house operations in a busy automotive repair shop
Manage and coach service advisors on customer service and sales
Ensure shop systems, SOPs, and standards are consistently followed
Own customer communication and expectation management
Partner with the Operations Manager to drive performance and stability
Create a calm, organized, and accountable shop environment
What You Own
Store performance and results
Front‑of‑house leadership and execution
Customer satisfaction and trust
Advisor development and accountability
Process discipline and consistency
You will not be expected to micromanage technicians or chase inspections. Leadership focus matters here.
Compensation & Growth
Total Compensation Range: $85,000–$115,000+ annually
Structure: 60% salary / 40% performance‑based
Performance tied to gross profit and store health
Built to reward leadership, stability, and long‑term thinking
Qualifications
Prior automotive service management experience
Strong leadership and communication skills
Proven ability to own results and develop people
High integrity and accountability
Comfortable working directly with customers daily
About Buckeye Complete Auto Care Buckeye Complete Auto Care is a family‑owned automotive company focused on doing things the right way. We value integrity, clear systems, and leaders who take ownership. If you are looking for a shop where expectations are clear and support is real, we would like to talk.
Seniority Level Director
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Vehicle Repair and Maintenance
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Buckeye Complete Auto Care | Westerville, OH
Position Overview Buckeye Complete Auto Care is hiring an Automotive Service Manager / Writer Manager to lead front‑of‑house operations at one of its growing locations. The role is for an experienced automotive service manager who wants to lead in a structured, accountable, and people‑focused repair shop environment. You will manage daily operations, lead advisors, and stay actively involved with customers. This is not a back‑office role.
Key Responsibilities
Lead daily front‑of‑house operations in a busy automotive repair shop
Manage and coach service advisors on customer service and sales
Ensure shop systems, SOPs, and standards are consistently followed
Own customer communication and expectation management
Partner with the Operations Manager to drive performance and stability
Create a calm, organized, and accountable shop environment
What You Own
Store performance and results
Front‑of‑house leadership and execution
Customer satisfaction and trust
Advisor development and accountability
Process discipline and consistency
You will not be expected to micromanage technicians or chase inspections. Leadership focus matters here.
Compensation & Growth
Total Compensation Range: $85,000–$115,000+ annually
Structure: 60% salary / 40% performance‑based
Performance tied to gross profit and store health
Built to reward leadership, stability, and long‑term thinking
Qualifications
Prior automotive service management experience
Strong leadership and communication skills
Proven ability to own results and develop people
High integrity and accountability
Comfortable working directly with customers daily
About Buckeye Complete Auto Care Buckeye Complete Auto Care is a family‑owned automotive company focused on doing things the right way. We value integrity, clear systems, and leaders who take ownership. If you are looking for a shop where expectations are clear and support is real, we would like to talk.
Seniority Level Director
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Vehicle Repair and Maintenance
#J-18808-Ljbffr