State of Ohio
Endpoint Patching Specialist (Infrastructure Specialist 2)- 20066941
State of Ohio, Columbus, Ohio, United States, 43224
Endpoint Patching Specialist (Infrastructure Specialist 2)
Job ID: 20066941 (2600000H)
Organization Workers' Compensation
Work Location William Green Building, 30 West Spring Street, Columbus, OH 43215-2256
Primary Location United States of America, Ohio, Franklin County, Columbus
Compensation $36.90–$54.17 per hour
Schedule Full-time
Union OCSEA
Primary Job Skill Information Technology
Technical Skills Information Technology
Professional Skills Active Learning, Adaptability, Attention to Detail, Critical Thinking, Continuous Improvement
Primary Technology Endpoint Configuration
Agency Overview With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in online forums, and learn how different perspectives can improve leadership skills.
To transform BWC into an agile organization driven by customer success.
To deliver consistently excellent experiences for each BWC customer every day.
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
BWC conducts an annual internal engagement survey. Some comments from our employees include:
BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
I have worked at several state agencies and BWC is the best place to work.
Best place to work in the state and with a sense of family and support.
I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!
Core Hours BWC’s core hours of operation are Monday‑Friday from 8:00 am to 5:00 pm; however, daily start/end times may vary based on operational needs. Most positions perform work on‑site at one of BWC’s seven offices across the state. Flex‑time schedules allow an employee to start as early as 7:00 am or as late as 8:30 am, based on supervisor approval.
What You’ll Be Doing Receives direction from IT Manager 1 to independently install, maintain, configure, upgrade and administer hardware and/or software, network administration, Windows endpoint administration, information security, and network connectivity, AD (Active Directory), and multiple technology domains. Uses technical work knowledge to evaluate, select, adapt & modify standard procedures.
Assisting Endpoint Engineering team to devise new approaches to problems encountered.
Using Qualys reporting to identify and patch security vulnerabilities with SCCM/MECM, BigFix, and Qualys Patching.
Performing Windows endpoint administration (system updates, patching, provisioning, account management & privileges, file system organization & optimization, data archival, job scheduling, disaster recovery, system performance management, security, log management).
Using SCCM/MECM to diagnose, analyze & resolve issues for customers across multiple technology domains.
Using Qualys and/or SCCM daily to review and monitor enterprise security systems.
For more information about this position, please click here.
Why Work for the State of Ohio The State of Ohio provides quality, competitive benefits to eligible full‑time and part‑time employees. Benefits include:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off: vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems such as OPERS, STRS, SERS, and HPRS and optional deferred compensation
*Benefits eligibility is dependent on a number of factors. Contact the Agency Contact listed above for specific benefits information.
Qualifications Required Experience and/or Education
48 months combined work experience in any combination of installing, monitoring/maintaining, configuring, upgrading, and administering multiple technology domains, including 12 months in the primary technology, or completion of associate core program in computer science or information systems with 30 months combined work experience, or completion of undergraduate core program in computer science or information systems with 24 months combined work experience. Or equivalent minimum class qualifications.
Job Skills : Information Technology Primary Technology : Endpoint Configuration
Major Worker Characteristics Knowledge of
oral and written communication tools and techniques, customer support and personal service technical writing and documentation practices, state and Ohio Bureau of Workers’ Compensation policies, procedures and applicable laws, vision, mission and goals of BWC, math principles, network equipment capabilities, IT principles, configuration management, routing, switching, backup and recovery techniques, performance monitoring, basic internet server maintenance, installation and configuration procedures, technology design, Qualys, SCCM/MECM, BigFix.
Skill in
reading comprehension, speaking, service orientation, installation, troubleshooting, critical thinking, monitoring, judgment, systems analysis, business requirements, data recovery, complex problem solving.
Ability to
prepare meaningful, accurate & concise reports, stay abreast of current technologies in vulnerability management & patching, define problems, collect data, establish facts, draw valid conclusions.
Unusual Working Conditions
Overtime may be required.
May be required to provide off‑hour support, either prescheduled or on an emergency basis.
May be required to work evenings or weekends.
Supplemental Information EEO & ADA Statement The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order. The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox BWCADA@bwc.ohio.gov.
BWC OCSEA Selection Rights This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non‑bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.
Salary Information Hourly wage is expected to be paid at step 1 of the pay range associated with the position. Current employees will be placed in the appropriate step. Movement to the next step after six months, then annually. COLA and longevity supplements may apply.
Transportation Position may require travel; therefore, persons occupying this position must be able to provide own transportation or legally operate a state‑owned vehicle.
Educational Transcripts Attach unofficial transcripts detailing completed coursework.
Background Check Application will require a background check authorization and criminal background check.
Drug‑Free Workplace The State of Ohio prohibits the use of marijuana (recreational/non‑medical cannabis) and may impose additional restrictions.
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Organization Workers' Compensation
Work Location William Green Building, 30 West Spring Street, Columbus, OH 43215-2256
Primary Location United States of America, Ohio, Franklin County, Columbus
Compensation $36.90–$54.17 per hour
Schedule Full-time
Union OCSEA
Primary Job Skill Information Technology
Technical Skills Information Technology
Professional Skills Active Learning, Adaptability, Attention to Detail, Critical Thinking, Continuous Improvement
Primary Technology Endpoint Configuration
Agency Overview With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in online forums, and learn how different perspectives can improve leadership skills.
To transform BWC into an agile organization driven by customer success.
To deliver consistently excellent experiences for each BWC customer every day.
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
BWC conducts an annual internal engagement survey. Some comments from our employees include:
BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
I have worked at several state agencies and BWC is the best place to work.
Best place to work in the state and with a sense of family and support.
I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!
Core Hours BWC’s core hours of operation are Monday‑Friday from 8:00 am to 5:00 pm; however, daily start/end times may vary based on operational needs. Most positions perform work on‑site at one of BWC’s seven offices across the state. Flex‑time schedules allow an employee to start as early as 7:00 am or as late as 8:30 am, based on supervisor approval.
What You’ll Be Doing Receives direction from IT Manager 1 to independently install, maintain, configure, upgrade and administer hardware and/or software, network administration, Windows endpoint administration, information security, and network connectivity, AD (Active Directory), and multiple technology domains. Uses technical work knowledge to evaluate, select, adapt & modify standard procedures.
Assisting Endpoint Engineering team to devise new approaches to problems encountered.
Using Qualys reporting to identify and patch security vulnerabilities with SCCM/MECM, BigFix, and Qualys Patching.
Performing Windows endpoint administration (system updates, patching, provisioning, account management & privileges, file system organization & optimization, data archival, job scheduling, disaster recovery, system performance management, security, log management).
Using SCCM/MECM to diagnose, analyze & resolve issues for customers across multiple technology domains.
Using Qualys and/or SCCM daily to review and monitor enterprise security systems.
For more information about this position, please click here.
Why Work for the State of Ohio The State of Ohio provides quality, competitive benefits to eligible full‑time and part‑time employees. Benefits include:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off: vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems such as OPERS, STRS, SERS, and HPRS and optional deferred compensation
*Benefits eligibility is dependent on a number of factors. Contact the Agency Contact listed above for specific benefits information.
Qualifications Required Experience and/or Education
48 months combined work experience in any combination of installing, monitoring/maintaining, configuring, upgrading, and administering multiple technology domains, including 12 months in the primary technology, or completion of associate core program in computer science or information systems with 30 months combined work experience, or completion of undergraduate core program in computer science or information systems with 24 months combined work experience. Or equivalent minimum class qualifications.
Job Skills : Information Technology Primary Technology : Endpoint Configuration
Major Worker Characteristics Knowledge of
oral and written communication tools and techniques, customer support and personal service technical writing and documentation practices, state and Ohio Bureau of Workers’ Compensation policies, procedures and applicable laws, vision, mission and goals of BWC, math principles, network equipment capabilities, IT principles, configuration management, routing, switching, backup and recovery techniques, performance monitoring, basic internet server maintenance, installation and configuration procedures, technology design, Qualys, SCCM/MECM, BigFix.
Skill in
reading comprehension, speaking, service orientation, installation, troubleshooting, critical thinking, monitoring, judgment, systems analysis, business requirements, data recovery, complex problem solving.
Ability to
prepare meaningful, accurate & concise reports, stay abreast of current technologies in vulnerability management & patching, define problems, collect data, establish facts, draw valid conclusions.
Unusual Working Conditions
Overtime may be required.
May be required to provide off‑hour support, either prescheduled or on an emergency basis.
May be required to work evenings or weekends.
Supplemental Information EEO & ADA Statement The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order. The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox BWCADA@bwc.ohio.gov.
BWC OCSEA Selection Rights This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non‑bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.
Salary Information Hourly wage is expected to be paid at step 1 of the pay range associated with the position. Current employees will be placed in the appropriate step. Movement to the next step after six months, then annually. COLA and longevity supplements may apply.
Transportation Position may require travel; therefore, persons occupying this position must be able to provide own transportation or legally operate a state‑owned vehicle.
Educational Transcripts Attach unofficial transcripts detailing completed coursework.
Background Check Application will require a background check authorization and criminal background check.
Drug‑Free Workplace The State of Ohio prohibits the use of marijuana (recreational/non‑medical cannabis) and may impose additional restrictions.
#J-18808-Ljbffr