ManpowerGroup Global, Inc.
Our client, a leading financial services organization, is seeking a Application Production Support professional to join their dynamic team. As an Application Production Support specialist, you will be part of the Operations Department supporting the Market Risk team. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.
Job Title:
Application Production Support
Location:
Jersey City, NJ
Pay Range:
$68.26
What's the Job?
Respond to and resolve business queries for the Market Risk space efficiently and effectively.
Manage user query mailbox, ensuring timely and appropriate responses to all user inquiries.
Support feed and batch processing, manage alerts, and monitor system performance.
Utilize tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting.
Handle incident management by providing timely notifications and managing escalations when necessary.
What's Needed?
Strong SQL knowledge for data querying and analysis.
Proficiency in UNIX/Linux environments for scripting and system management.
Understanding of the Software Development Life Cycle and ITIL practices.
Excellent verbal and written communication skills.
Ability to work effectively within a multi-regional team environment.
What's in it for me?
Opportunity to work in a collaborative and inclusive environment.
Engagement with innovative tools and technologies in the financial industry.
Chance to develop your skills in incident management and automation.
Supportive team culture that values diversity and professional growth.
Potential for career advancement within a global organization.
Benefits
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
#J-18808-Ljbffr
Job Title:
Application Production Support
Location:
Jersey City, NJ
Pay Range:
$68.26
What's the Job?
Respond to and resolve business queries for the Market Risk space efficiently and effectively.
Manage user query mailbox, ensuring timely and appropriate responses to all user inquiries.
Support feed and batch processing, manage alerts, and monitor system performance.
Utilize tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting.
Handle incident management by providing timely notifications and managing escalations when necessary.
What's Needed?
Strong SQL knowledge for data querying and analysis.
Proficiency in UNIX/Linux environments for scripting and system management.
Understanding of the Software Development Life Cycle and ITIL practices.
Excellent verbal and written communication skills.
Ability to work effectively within a multi-regional team environment.
What's in it for me?
Opportunity to work in a collaborative and inclusive environment.
Engagement with innovative tools and technologies in the financial industry.
Chance to develop your skills in incident management and automation.
Supportive team culture that values diversity and professional growth.
Potential for career advancement within a global organization.
Benefits
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
#J-18808-Ljbffr