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Turnserv

Territory Sales Representative (W2)

Turnserv, Cleveland, Ohio, us, 44101

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Turnserv is a modern, technology-enabled property services platform serving multifamily housing, commercial real estate, and hospitality clients across the U.S.

Our mission is simple, but powerful:

to foster well-being by beautifying spaces . Whether it’s a single apartment turn or a multi-property initiative, our work improves environments people live, work, and connect in, at scale.

Recognized by Inc. 5000 as one of America’s Fastest-Growing Private Companies, Turnserv combines operational expertise, centralized systems, and proprietary AI-driven routing tools to deliver fast, professional, and dependable results;job after job, building by building.

We currently support over 100 property management logos in the Cleveland and Akron markets, providing recurring services such as painting, flooring installation, surface refinishing, commercial interior upgrades, and turn-focused improvements.

This role is about more than sales;it's about solving real problems for real operators with consistency, accountability, and partnership. And in many cases, a single well-managed client can represent an entire sales quota.

Our Culture

At Turnserv, culture isn’t just words;it’s how we operate. We’re building a team that leads with initiative, finishes what they start, and creates value others can count on.

Our purpose is to foster well-being by beautifying spaces , and we apply that same principle internally: creating a workplace where people are supported, challenged, and trusted to grow.

We are guided by four core values:

Driven

– We pursue meaningful results with urgency and focus

Collaborative

– We share context, align fast, and move together

Accountable

– We take ownership, communicate clearly, and follow through

Innovative

– We challenge inefficiencies and improve systems every week

You’ll be supported by proven systems, transparent expectations, and a network of teammates who believe in shared goals. We believe that when a team is aligned by purpose and equipped with the right tools, it can outperform larger, slower-moving organizations;decisively.

Role Overview

We’re hiring a

Territory Sales Representative - Northeast Ohio

to grow Turnserv’s service footprint across the

multifamily, commercial office, and hospitality sectors . This is a

hybrid sales and account management role , responsible for engaging clients through the entire customer journey;from prospecting and acquisition to onboarding, service coordination, expansion, and post-service collections alignment.

You will work directly with operators who manage large portfolios, building long-term relationships and recurring revenue through dependable, technology-driven service delivery.

Key Responsibilities

Own the full customer lifecycle: acquisition, onboarding, service coordination, account growth, and collections alignment

Target and grow relationships with multifamily, commercial, and hospitality property operators

Engage key decision-makers including property managers, facility directors, asset managers, and regional leaders

Manage the complete sales process: outreach, discovery, solution design, proposal, negotiation, and close

Maintain accurate and complete records in Turnserv’s CRM (Method), aligned with internal billing and service protocols

Partner closely with operations, client success, and finance teams to ensure service execution and timely collections

Execute a

logo-level strategy , turning large operators into long-term, multi-property strategic accounts

Compensation Structure

Commission:

A percentage of collected revenue from assigned accounts

No Ceiling on Commissions:

Earnings are directly tied to revenue;

there is no cap

on what high performers can earn

Helpful Qualifications

Experience in B2B sales including products, services, construction, or property-related industries

Experience owning full-cycle sales and account management responsibilities

Strong communication, relationship-building, and negotiation skills

Proficiency with CRM platforms (Method, Salesforce, HubSpot, or similar)

Highly organized, self-motivated, and performance-driven

Valid driver’s license and reliable transportation

You’ll be deeply connected to a

collaborative team culture , with regular communication, shared tools, and support from leadership, operations, and client success. At the same time, this is a

high-autonomy role ;you’ll have the independence to manage your schedule, territory, and client relationships with focus and flexibility.

Strategic travel is required , primarily for on-site client meetings, walkthroughs, and market engagement. Travel is

scheduled and purposeful , aligned with territory goals and client needs.

This structure is ideal for those who are

self-directed but team-aligned , with a shared commitment to client success and performance goals.

What’s Non-Negotiable

At Turnserv, we protect our purpose and defend our culture.

We make decisions based on our core values;

Driven, Collaborative, Accountable, and Innovative ;and we expect every team member to live them consistently.

We are a

reliable, high-ownership team

that holds itself accountable to weekly, monthly, and quarterly performance goals. We expect follow-through, professionalism, and a bias for action.

We have a

zero-tolerance policy for any behavior that compromises our values or undermines our culture . Integrity, consistency, and mutual respect are non-negotiable.

This is

not a role for passive or reactive mindsets . We’re building a culture of trust, speed, and continuous improvement;together.

You

do not need direct experience in this industry , but a

willing, optimistic, and proactive mindset is required .

Paid time off and paid holidays

Uncapped commission opportunity tied directly to performance

Career advancement within a growing, nationally expanding service platform

Sales enablement tools, onboarding, and cross-functional support

How to Apply

Apply on this page , and be sure to

follow Turnserv on LinkedIn

to stay connected with our team, culture, and future opportunities.

Equal Opportunity Employer

Turnserv is an equal opportunity employer. We are committed to building a diverse, inclusive, and high-performing team.

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