My Wireless
My Wireless Retail Sales Manager
My Wireless, an AT&T Authorized National Retailer, is looking for an experienced Retail Sales Manager to coach and develop team members for a best-in-class customer service experience and commitment to building a loyal client base. The role includes training and leading a team to deliver an extraordinary customer experience that exceeds sales targets.
Responsibilities
Achieve location goals by coaching and developing team members to reach company‑established Key Performance Indicators.
Maintain location staffing through employee retention, recruiting, and team member training and development.
Build a steady client base by ethical and customer‑centric business practices.
Establish business accounts by partnering with AT&T Signature team in hosting community events outside the store.
Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in accordance with company standards and policies.
Maintain operations by initiating, coordinating, and enforcing operational policies and procedures.
Uphold the stability and reputation of the location by complying with legal requirements.
Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
Benefits & Perks
Strong base pay and a commission and bonus schedule that rewards hard work, dedication, and commitment to excellence.
Ongoing paid training.
Exciting career paths and growth potential.
Uncapped commission program when meeting or exceeding sales goals.
Medical, dental, and vision coverage.
Life insurance.
401(k) retirement program.
Paid vacation time.
Company‑paid memberships for Headspace and FinPath.
Total pet plan and pet insurance.
Employee assistance program.
Discounts on latest devices and AT&T service plans.
Welcome kit with AT&T work shirts and PPE.
Exclusive sales contests and incentives for hitting key AT&T initiatives.
About My Wireless My Wireless is a fast‑growing AT&T Authorized National Retailer with over 240 locations across the United States and Puerto Rico. Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with customers and realize their goals and aspirations, one milestone at a time. We maintain a very fun and rewarding training program to develop each team member to be promotion‑ready, driving our explosive company growth.
Qualifications
1 year management experience in a similar field (required), preferably in the wireless industry.
1 year retail or customer‑facing sales experience (required).
Ability to work flexible hours including evenings, weekends, and holidays (required).
Demonstrated ability to meet performance and operation standards (required).
Ability to motivate, lead, and coach to results (required).
Strong organizational skills and attention to detail (required).
Highly effective communication and interpersonal skills (required).
Bilingual (preferred but may not be required depending on location).
Bachelor’s degree (preferred).
Retail or customer‑facing sales experience in the telecommunications industry (preferred).
Experience prospecting through outbound calls (preferred).
Must be at least 18 years of age, legally able to be employed in the U.S., and have a high school diploma or equivalent (required).
Physical Demands The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. While performing the duties of this job, most of the time is spent standing and walking around, moving for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time. These requirements can be met by the individual’s use of eyeglasses or contacts.
My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.
Location: Los Angeles, CA
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Responsibilities
Achieve location goals by coaching and developing team members to reach company‑established Key Performance Indicators.
Maintain location staffing through employee retention, recruiting, and team member training and development.
Build a steady client base by ethical and customer‑centric business practices.
Establish business accounts by partnering with AT&T Signature team in hosting community events outside the store.
Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in accordance with company standards and policies.
Maintain operations by initiating, coordinating, and enforcing operational policies and procedures.
Uphold the stability and reputation of the location by complying with legal requirements.
Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
Benefits & Perks
Strong base pay and a commission and bonus schedule that rewards hard work, dedication, and commitment to excellence.
Ongoing paid training.
Exciting career paths and growth potential.
Uncapped commission program when meeting or exceeding sales goals.
Medical, dental, and vision coverage.
Life insurance.
401(k) retirement program.
Paid vacation time.
Company‑paid memberships for Headspace and FinPath.
Total pet plan and pet insurance.
Employee assistance program.
Discounts on latest devices and AT&T service plans.
Welcome kit with AT&T work shirts and PPE.
Exclusive sales contests and incentives for hitting key AT&T initiatives.
About My Wireless My Wireless is a fast‑growing AT&T Authorized National Retailer with over 240 locations across the United States and Puerto Rico. Our mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with customers and realize their goals and aspirations, one milestone at a time. We maintain a very fun and rewarding training program to develop each team member to be promotion‑ready, driving our explosive company growth.
Qualifications
1 year management experience in a similar field (required), preferably in the wireless industry.
1 year retail or customer‑facing sales experience (required).
Ability to work flexible hours including evenings, weekends, and holidays (required).
Demonstrated ability to meet performance and operation standards (required).
Ability to motivate, lead, and coach to results (required).
Strong organizational skills and attention to detail (required).
Highly effective communication and interpersonal skills (required).
Bilingual (preferred but may not be required depending on location).
Bachelor’s degree (preferred).
Retail or customer‑facing sales experience in the telecommunications industry (preferred).
Experience prospecting through outbound calls (preferred).
Must be at least 18 years of age, legally able to be employed in the U.S., and have a high school diploma or equivalent (required).
Physical Demands The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. While performing the duties of this job, most of the time is spent standing and walking around, moving for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time. These requirements can be met by the individual’s use of eyeglasses or contacts.
My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.
Location: Los Angeles, CA
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