InterContinental Hotels Group
Assistant Executive Housekeeper
InterContinental Hotels Group, Atlanta, Georgia, United States, 30383
Responsibilities
May be responsible for the security of lost and found items or coordinate the lost and found function with other departments.
Monitor guest complaints and special requests, and ensure action is taken to achieve satisfaction.
Manage the day-to-day operation of the housekeeping department, including regularly directing and overseeing the work of two or more full-time housekeeping employees.
Develop, communicate, and enforce department policies and procedures.
Plan, schedule, organize, and oversee work to ensure proper coverage, timely completion, and satisfactory performance.
Schedule routine inspections of guest rooms and public areas, coach employees on deficiencies, and provide corrective action where appropriate.
Serve as “manager on duty” as required.
May assist with deep cleaning projects and/or assist housekeeping staff during unanticipated rush periods.
Other Skills
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand, and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
May be required to work nights, weekends, and/or holidays.
The salary range for this role is $50,000 - $60,000 USD. This is the pay we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits to eligible employees, including paid time off, medical/dental/vision insurance, 401(k), and any other benefits.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Who we are As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
If you require reasonable accommodation during the application process, please click here.
Start your journey with us today.
#J-18808-Ljbffr
May be responsible for the security of lost and found items or coordinate the lost and found function with other departments.
Monitor guest complaints and special requests, and ensure action is taken to achieve satisfaction.
Manage the day-to-day operation of the housekeeping department, including regularly directing and overseeing the work of two or more full-time housekeeping employees.
Develop, communicate, and enforce department policies and procedures.
Plan, schedule, organize, and oversee work to ensure proper coverage, timely completion, and satisfactory performance.
Schedule routine inspections of guest rooms and public areas, coach employees on deficiencies, and provide corrective action where appropriate.
Serve as “manager on duty” as required.
May assist with deep cleaning projects and/or assist housekeeping staff during unanticipated rush periods.
Other Skills
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand, and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
May be required to work nights, weekends, and/or holidays.
The salary range for this role is $50,000 - $60,000 USD. This is the pay we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits to eligible employees, including paid time off, medical/dental/vision insurance, 401(k), and any other benefits.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Who we are As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
If you require reasonable accommodation during the application process, please click here.
Start your journey with us today.
#J-18808-Ljbffr