Military, Veterans and Diverse Job Seekers
Restaurant Manager
Military, Veterans and Diverse Job Seekers, Woodbridge, New Jersey, United States
Woodbridge Township, New Jersey, United States
Coordinate daily Front of the House and Back of the House restaurant operations.
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity.
Estimate future needs for goods, kitchen utensils, and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage the restaurants good image and suggest ways to improve it
Control operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations.
Requirements and skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus
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Coordinate daily Front of the House and Back of the House restaurant operations.
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints.
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity.
Estimate future needs for goods, kitchen utensils, and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage the restaurants good image and suggest ways to improve it
Control operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly, and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations.
Requirements and skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus
#J-18808-Ljbffr