Caesars Entertainment
Security Dual-Rate Supervisor (Garage/Parking)
Caesars Entertainment, Baltimore, Maryland, United States, 21276
Security Dual-Rate Supervisor (Garage/Parking)
Hot Job
Job Description JOB DESCRIPTION Step into a pivotal role that blends leadership with hands‑on security expertise. As a Security Dual Rate Supervisor, you’ll seamlessly transition between acting as a Security Officer and stepping up as a Security Supervisor—based on departmental staffing needs and operational priorities. This exciting opportunity typically includes at least two days per week in a supervisory capacity, guiding your team and ensuring top‑notch security standards, while spending three days per week in a Security Officer role, actively contributing to the safety and integrity of the property.
SECURITY SUPERVISOR FUNCTIONS
Will work primarily in Parking Garage.
Assists Shift Manager in accomplishing departmental goals and objectives.
Coordinates all Security activity on an assigned shift.
Monitors incident reports ensuring accuracy and efficiency. Initiates investigatory process when appropriate.
Appears in Court as needed.
Prepares work schedules and special details pertaining to shift.
Personally responsible for all compliance matters pertaining to Security.
Trains and coordinates staff to ensure compliance on all related policies.
Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
Adheres to all department/company policies and procedures.
SECURITY OFFICER FUNCTIONS
Strive to offer warm and welcoming service to every customer! Responsible for the safety and well‑being of guests and fellow employees.
Check IDs and ensure all guests are at least 21 years of age to enter the casino.
Observe and report disruptive or intoxicated persons.
Provides guidance and offers general escort services, Security Dispatch, and security podiums.
Patrols all sections of the property to identify safety hazards and breaks in security.
Interviews, investigates and documents all applicable incidents in accordance with company policy.
Protects company assets by adhering to Illinois gaming regulations.
Observe money and chip transfers throughout the property.
Provide medical attention in emergencies to guests
Ability to effectively communicate over the dispatch radio
Adheres to all department and company policies and procedures.
Acts as a role model presents oneself as a credit to Harrah’s, and encourages others to do the same.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
Maintain an upbeat demeanor in all interactions as well as maintain composure in handling difficult interactions.
Completes all other duties as assigned.
REQUIREMENTS
21 years of age or older required.
High school diploma or equivalent required.
Valid driver's license required to drive a security vehicle on the property when needed
Prefer individuals with two years of police, military, or casino security experience
Must possess good oral and written communication skills, along with a good working knowledge of basic computer programs
Must be able to listen and respond to visual and aural cues
Must be able to get along with co‑workers and work as a team
Must be able to respond calmly and make rational decisions when handling customer needs and concerns.
Must present a well‑groomed appearance
Must possess excellent customer service skills.
Good oral and written communication skills, including tact when dealing with difficult customers; must be fluent and literate in English
Must be able to work a flexible schedule to include nights, holidays, and weekends.
PHYSICAL, MENTAL AND ENVIRONMMENTAL DEMANDS
Must be able to lift up to 40 lbs. and carry objects weighing up to 40 lbs.
Must be able to work in areas containing secondary smoke, high noise levels, bright lights, and dust.
Position requires 35% standing, 5% sitting, and 60% walking.
Requires some kneeling and reaching overhead.
Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
Must be able to restrain individuals when a condition of arrest exists, physically
Requires frequent bending, pushing, twisting, climbing, and stooping.
Must be able to respond to touch, speech, smell, aural, and visual cues.
Must be able to work in a fast‑paced environment involving constant public contact.
COMPENSATION & BENEFITS
$19.00 per hour (Security Officer)
$23.00 per hour (Supervisor)
Bi‑Weekly Pay Dates
Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance - Holiday Pay
DISCLAIMER The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY Caesar s Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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Job Description JOB DESCRIPTION Step into a pivotal role that blends leadership with hands‑on security expertise. As a Security Dual Rate Supervisor, you’ll seamlessly transition between acting as a Security Officer and stepping up as a Security Supervisor—based on departmental staffing needs and operational priorities. This exciting opportunity typically includes at least two days per week in a supervisory capacity, guiding your team and ensuring top‑notch security standards, while spending three days per week in a Security Officer role, actively contributing to the safety and integrity of the property.
SECURITY SUPERVISOR FUNCTIONS
Will work primarily in Parking Garage.
Assists Shift Manager in accomplishing departmental goals and objectives.
Coordinates all Security activity on an assigned shift.
Monitors incident reports ensuring accuracy and efficiency. Initiates investigatory process when appropriate.
Appears in Court as needed.
Prepares work schedules and special details pertaining to shift.
Personally responsible for all compliance matters pertaining to Security.
Trains and coordinates staff to ensure compliance on all related policies.
Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
Adheres to all department/company policies and procedures.
SECURITY OFFICER FUNCTIONS
Strive to offer warm and welcoming service to every customer! Responsible for the safety and well‑being of guests and fellow employees.
Check IDs and ensure all guests are at least 21 years of age to enter the casino.
Observe and report disruptive or intoxicated persons.
Provides guidance and offers general escort services, Security Dispatch, and security podiums.
Patrols all sections of the property to identify safety hazards and breaks in security.
Interviews, investigates and documents all applicable incidents in accordance with company policy.
Protects company assets by adhering to Illinois gaming regulations.
Observe money and chip transfers throughout the property.
Provide medical attention in emergencies to guests
Ability to effectively communicate over the dispatch radio
Adheres to all department and company policies and procedures.
Acts as a role model presents oneself as a credit to Harrah’s, and encourages others to do the same.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
Maintain an upbeat demeanor in all interactions as well as maintain composure in handling difficult interactions.
Completes all other duties as assigned.
REQUIREMENTS
21 years of age or older required.
High school diploma or equivalent required.
Valid driver's license required to drive a security vehicle on the property when needed
Prefer individuals with two years of police, military, or casino security experience
Must possess good oral and written communication skills, along with a good working knowledge of basic computer programs
Must be able to listen and respond to visual and aural cues
Must be able to get along with co‑workers and work as a team
Must be able to respond calmly and make rational decisions when handling customer needs and concerns.
Must present a well‑groomed appearance
Must possess excellent customer service skills.
Good oral and written communication skills, including tact when dealing with difficult customers; must be fluent and literate in English
Must be able to work a flexible schedule to include nights, holidays, and weekends.
PHYSICAL, MENTAL AND ENVIRONMMENTAL DEMANDS
Must be able to lift up to 40 lbs. and carry objects weighing up to 40 lbs.
Must be able to work in areas containing secondary smoke, high noise levels, bright lights, and dust.
Position requires 35% standing, 5% sitting, and 60% walking.
Requires some kneeling and reaching overhead.
Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
Must be able to restrain individuals when a condition of arrest exists, physically
Requires frequent bending, pushing, twisting, climbing, and stooping.
Must be able to respond to touch, speech, smell, aural, and visual cues.
Must be able to work in a fast‑paced environment involving constant public contact.
COMPENSATION & BENEFITS
$19.00 per hour (Security Officer)
$23.00 per hour (Supervisor)
Bi‑Weekly Pay Dates
Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance - Holiday Pay
DISCLAIMER The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY Caesar s Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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