Mercier Consultancy MD
German Speaking Customer Service for Automotive Company - Work Remote In Greece
Mercier Consultancy MD, New Bremen, Ohio, United States
German Speaking Customer Service for Automotive Company - Work Remote In Greece
2 days ago Be among the first 25 applicants
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about the automotive industry and are dedicated to providing exceptional customer service. As a representative, you will assist customers in Germany and German-speaking regions, addressing their inquiries and ensuring a seamless customer experience.
Key Responsibilities
Manage customer inquiries related to automotive products, services, and solutions via phone, email, and chat in German
Provide accurate information about vehicle specifications, pricing, and promotions
Assist customers with order processing and service-related questions
Resolve customer concerns and complaints promptly, guaranteeing high levels of satisfaction
Document all customer interactions clearly and effectively in the CRM system
Collaborate with internal teams to enhance service delivery and follow up on customer requests
Stay updated on automotive trends, products, and company offerings to provide informed support to customers
Requirements
Fluency in German (both written and spoken) is essential; English language skills are a plus
Previous experience in customer service, preferably within the automotive industry
Excellent communication and interpersonal skills with a customer-oriented approach
Ability to handle multiple tasks and inquiries efficiently in a remote work environment
Strong problem-solving skills and the capability to work under pressure
Familiarity with CRM software and general office applications
Availability to work flexible hours, including evenings and weekends, as required
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about the automotive industry and are dedicated to providing exceptional customer service. As a representative, you will assist customers in Germany and German-speaking regions, addressing their inquiries and ensuring a seamless customer experience.
Key Responsibilities
Manage customer inquiries related to automotive products, services, and solutions via phone, email, and chat in German
Provide accurate information about vehicle specifications, pricing, and promotions
Assist customers with order processing and service-related questions
Resolve customer concerns and complaints promptly, guaranteeing high levels of satisfaction
Document all customer interactions clearly and effectively in the CRM system
Collaborate with internal teams to enhance service delivery and follow up on customer requests
Stay updated on automotive trends, products, and company offerings to provide informed support to customers
Requirements
Fluency in German (both written and spoken) is essential; English language skills are a plus
Previous experience in customer service, preferably within the automotive industry
Excellent communication and interpersonal skills with a customer-oriented approach
Ability to handle multiple tasks and inquiries efficiently in a remote work environment
Strong problem-solving skills and the capability to work under pressure
Familiarity with CRM software and general office applications
Availability to work flexible hours, including evenings and weekends, as required
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
#J-18808-Ljbffr