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Landpoint

Remote Customer Success & Tech Support Specialist

Landpoint, Sunnyvale, California, United States, 94087

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A customer support solution provider is seeking a Remote Customer Support Specialist to assist customers with technical issues related to their products. The successful candidate will handle queries via phone, email, or chat, and must be able to communicate clearly to build trust. Responsibilities include reporting product malfunctions, updating databases, and training junior staff. Strong communication skills and experience with help desk software are essential for this role. #J-18808-Ljbffr