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Lumion

Operations Manager

Lumion, South Jordan, Utah, United States, 84095

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Lumion

Operations Manager | Full time, in-person, South Jordan, UT About Lumion Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational institutions and students. Our mission is to empower trade and technical schools to offer the most trusted operational software and services, enhancing enrollment and giving students access to life‑changing education. We are obsessed with training the next generation of skilled tradespeople by supporting the career development of students in high‑impact professions. We serve industries from healthcare and skilled construction to transportation, culinary arts, and cosmetology. Lumion is funded by top‑tier venture firms, including but not limited to TTV Capital and Tusk Ventures.

Position Operations Manager full‑time, in‑person, South Jordan, Utah.

The Opportunity Are you the person in your friend group who organizes trips, builds spreadsheets, and finds a way to automate boring tasks using AI? We are a fast‑growing startup looking for a brilliant, high‑energy, highly organized Operations Manager to help run and scale the internal systems that power Lumion. This is not a sit‑and‑wait role. You will be the backbone of daily execution, responsible for ensuring our systems run smoothly and for finding new ways to use technology, especially AI and automation, to make the team dramatically more efficient. This role is ideal for someone who is smart, scrappy, detail‑obsessed, and excited to take real ownership. You will work closely with leadership and cross‑functional teams to bring structure to complexity, fix broken processes, and build scalable ways of working.

Key Responsibilities Operational Systems and Architecture

Own, maintain, and optimize Lumion’s internal tech stack, project management tools, and internal dashboards

Identify broken or inefficient processes and design better, scalable solutions

Ensure systems are clean, organized, and reliable so nothing falls through the cracks

AI and Automation

Actively research, test, and implement AI tools and automation to streamline repetitive tasks and improve team output

Partner with teams to embed AI‑driven workflows into daily operations

Continuously look for opportunities to make Lumion operate 10x more efficiently

Process Documentation

Turn “how we do things” into clear, repeatable SOPs and internal playbooks

Maintain up‑to‑date documentation that enables consistency and scale

Bring clarity and structure to ambiguous or undefined workflows

Project Management and Execution

Coordinate cross‑functional projects and ensure deadlines and deliverables are met

Act as the guardian of the calendar and master of the to‑do list

Track progress, surface risks early, and communicate clearly with stakeholders

Data and Reporting

Track operational KPIs and performance metrics

Create clear, organized reports and insights for leadership

Use data to identify bottlenecks and recommend improvements Who You Are Required

Hyper‑organized and process‑driven. You find peace in a clean inbox and a well‑structured project board

Extremely detail‑oriented. You notice errors, inconsistencies, and gaps before anyone else does

Tech‑native and systems‑minded. You are comfortable learning and managing new tools quickly

Strong written and verbal communicator who can bring clarity to complexity

High‑agency and proactive. You do not wait to be told what to do and bring solutions, not just problems

Smart and scrappy. You may be early in your career, but you learn fast and execute even faster

Excited about AI, automation, and using technology to work smarter, not harder

Comfortable with a “no task too small” mindset in a fast‑paced startup environment

Preferred

2–3 years of experience in operations, project management, or a high‑growth startup environment

Experience with tools such as Notion, Aircall, HubSpot, Zapier, Zendesk, Slack, or similar platforms

Demonstrated interest in AI tools and workflow automation, including effective prompting and use cases

Background in business, operations, finance, or technology

Unlimited paid time off

Generous benefits allowance

Health Insurance Reimbursement

401(k) plan

We’ll pay your cell phone and home internet bill up to $200

$100/month toward your personal wellness (however you define it)

Paid Maternity and Paternity leave

Referrals increase your chances of interviewing at Lumion by 2x.

Seniority Level: Entry level. Employment Type: Full‑time. Job Function: Management, Strategy/Planning, and General Business. Industries: Software Development.

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