Mortgage Customer Experience Specialist I

A leading consulting firm is seeking a Customer Experience Specialist I to operate in a call center environment supporting consumer direct lending. You will serve as the primary consumer contact, guiding them through the loan origination process. Responsibilities include answering high-volume calls, performing data entry tasks, and interacting with departments to resolve issues. Ideal candidates possess mortgage experience and strong communication skills. The role offers an hourly wage of $20-$24 and various benefits, including health insurance and 401(k). #J-18808-Ljbffr