Floor Coverings International of Birmingham
Office Manager
Floor Coverings International of Birmingham, Birmingham, Alabama, United States, 35275
Benefits
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
At
Floor Coverings International , we’re more than just a flooring company—we’re the
#1 mobile flooring company in North America
with nearly
300 locations
across the U.S. and Canada. Our innovative
shop-at-home model
has transformed the industry, bringing top-quality flooring directly to customers’ doors. With over
350,000 satisfied customers
and an impressive
4.9-star rating , we take pride in delivering an exceptional experience.
Office Manager
– Dedicated and detail‑oriented. In this role, you’ll be the heart of our operations, ensuring everything runs smoothly—from scheduling and marketing to financial management and customer relations.
Why You’ll Love This Role
Full‑time position (40 hours per week)
Bonus opportunities for outstanding performance
No experience required! (1‑3 years of office experience preferred)
Company convention trips (based on owner and local structure goals)
What You’ll Do Marketing & Customer Relations
Be the friendly face and voice of our company—build strong relationships with customers and ensure they have a seamless experience.
Efficiently schedule appointments for our Design Associates.
Follow up on open proposals and inquiries to drive customer engagement.
Assist in planning and executing local marketing initiatives to grow the business.
Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
Keep the office organized, welcoming, and running smoothly.
Financials & Administration
Maintain accurate financial records and update QuickBooks daily (experience preferred, but training provided).
Track and manage business‑related expenses to ensure financial efficiency.
Project Coordination & Production
Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders.
Order materials and follow up on deliveries to keep projects on track.
Schedule and coordinate job installations between customers and installers.
Keep customers informed on project timelines, updates, and any changes.
Ensure clear communication with installers, including confirming scope of work and compensation before each job.
Update SalesForce daily with job progress and schedules (training provided).
Growth & Development
Attend weekly strategy meetings with the Owner.
Work toward weekly and monthly business goals.
Be open to learning and development opportunities to grow in your role.
Make decisions and take action aligned with our core values and mission.
Who We’re Looking For
Strong communicator – especially over the phone!
Organized & detail‑oriented – you thrive on keeping things running smoothly.
Multi‑tasking pro – balancing different priorities is your strength.
QuickBooks experience is a plus (but we’ll train the right person!).
Self‑motivated – you can work independently and take initiative.
Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.
Apply today and be part of our success story!
#J-18808-Ljbffr
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
At
Floor Coverings International , we’re more than just a flooring company—we’re the
#1 mobile flooring company in North America
with nearly
300 locations
across the U.S. and Canada. Our innovative
shop-at-home model
has transformed the industry, bringing top-quality flooring directly to customers’ doors. With over
350,000 satisfied customers
and an impressive
4.9-star rating , we take pride in delivering an exceptional experience.
Office Manager
– Dedicated and detail‑oriented. In this role, you’ll be the heart of our operations, ensuring everything runs smoothly—from scheduling and marketing to financial management and customer relations.
Why You’ll Love This Role
Full‑time position (40 hours per week)
Bonus opportunities for outstanding performance
No experience required! (1‑3 years of office experience preferred)
Company convention trips (based on owner and local structure goals)
What You’ll Do Marketing & Customer Relations
Be the friendly face and voice of our company—build strong relationships with customers and ensure they have a seamless experience.
Efficiently schedule appointments for our Design Associates.
Follow up on open proposals and inquiries to drive customer engagement.
Assist in planning and executing local marketing initiatives to grow the business.
Represent Floor Coverings International at home shows and events (some evening/weekend availability may be required).
Keep the office organized, welcoming, and running smoothly.
Financials & Administration
Maintain accurate financial records and update QuickBooks daily (experience preferred, but training provided).
Track and manage business‑related expenses to ensure financial efficiency.
Project Coordination & Production
Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders.
Order materials and follow up on deliveries to keep projects on track.
Schedule and coordinate job installations between customers and installers.
Keep customers informed on project timelines, updates, and any changes.
Ensure clear communication with installers, including confirming scope of work and compensation before each job.
Update SalesForce daily with job progress and schedules (training provided).
Growth & Development
Attend weekly strategy meetings with the Owner.
Work toward weekly and monthly business goals.
Be open to learning and development opportunities to grow in your role.
Make decisions and take action aligned with our core values and mission.
Who We’re Looking For
Strong communicator – especially over the phone!
Organized & detail‑oriented – you thrive on keeping things running smoothly.
Multi‑tasking pro – balancing different priorities is your strength.
QuickBooks experience is a plus (but we’ll train the right person!).
Self‑motivated – you can work independently and take initiative.
Join us in creating beautiful spaces while enjoying a dynamic and rewarding career with Floor Coverings International.
Apply today and be part of our success story!
#J-18808-Ljbffr