ManpowerGroup Global, Inc.
Our client, is seeking a Help Desk Technicianto join their team. As a Help Desk Technician, you will be part of the Information Technology department supporting internal staff and public users. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.
Job Title:
Help Desk Technician
Location:
Madison, WI
Pay Range:
What's the Job?
Provide identity and account management services for staff and public users of applications
Perform first and second-tier computer support for internal staff
Manage and deploy computers for staff
Assist with resolving technical issues related to digital tools and platforms
Contribute to team efforts by actively engaging in open communication and shared goals
What's Needed?
At least 1 year of experience working with digital tools, systems, or platforms, with the ability to quickly learn new technologies
At least 6 months of experience in a customer service or client-facing role, with success in issue resolution and relationship building
At least 6 months of experience working in team-based environments, contributing to shared objectives
Experience providing IT support in a professional setting (preferred)
Experience working with Microsoft Office Suite and web-based ACD systems (preferred)
What's in it for me?
Opportunity to work in a dynamic government environment committed to public service
Potential for contract extension up to two years
Engage in meaningful work supporting workforce development initiatives
Collaborate with a dedicated team of professionals
Gain valuable experience in identity management and IT support
Upon completion of waiting period, consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –
Manpower, Experis, Talent Solutions, and Jefferson Wells
– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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Job Title:
Help Desk Technician
Location:
Madison, WI
Pay Range:
What's the Job?
Provide identity and account management services for staff and public users of applications
Perform first and second-tier computer support for internal staff
Manage and deploy computers for staff
Assist with resolving technical issues related to digital tools and platforms
Contribute to team efforts by actively engaging in open communication and shared goals
What's Needed?
At least 1 year of experience working with digital tools, systems, or platforms, with the ability to quickly learn new technologies
At least 6 months of experience in a customer service or client-facing role, with success in issue resolution and relationship building
At least 6 months of experience working in team-based environments, contributing to shared objectives
Experience providing IT support in a professional setting (preferred)
Experience working with Microsoft Office Suite and web-based ACD systems (preferred)
What's in it for me?
Opportunity to work in a dynamic government environment committed to public service
Potential for contract extension up to two years
Engage in meaningful work supporting workforce development initiatives
Collaborate with a dedicated team of professionals
Gain valuable experience in identity management and IT support
Upon completion of waiting period, consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –
Manpower, Experis, Talent Solutions, and Jefferson Wells
– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
#J-18808-Ljbffr