Remote Tech Support & Solutions Specialist

A leading financial services firm is seeking a Remote Customer Support Specialist to assist customers with technical issues regarding their products and services. In this role, you will resolve queries, guide users through features, and ensure a high standard of customer satisfaction. This position requires excellent communication skills and familiarity with help desk software. You will monitor social media for customer complaints and gather feedback to enhance services, contributing to our reputation for exceptional support. #J-18808-Ljbffr