AtlantiCare Regional Medical Center
Client Services Representative - Family Med - Wildwood Crest
AtlantiCare Regional Medical Center, Egg Harbor Township, New Jersey, us, 08234
AtlantiCare Regional Medical Center
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Description POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely and organized scheduling of patient appointments, customer insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS Education:
High school diploma or equivalent required.
License/Certification:
(none specified)
Experience:
1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30‑60 days from date of hire.
Acute Partial Hospitalization Program
American Heart Association BLS
required within 90 days hire or transfer
American Heart Association Heart Saver First Aid (HSFA)
required within 90 days hire or transfer
CPI
required within 90 days hire or transfer
PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.
Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well‑being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans
with employer contributions
Short‑Term & Long‑Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement
to support your educational goals
Flexible Spending Accounts (FSAs)
for healthcare and dependent care
Wellness Programs
to help you thrive
Voluntary Benefits , including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well‑being and invests in your future.
Job Category
– Administrative / Customer Service
Hours Per Week
– 37.5
Weekends Required?
– No
Holidays Required?
– No
Shift
– Days
Position Status
– Full‑Time
Pay Range
– $17.50 – $25.17
Pay Transparency
– In order to support the Fair Compensation Strategy by the U.S. Government, HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Description POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely and organized scheduling of patient appointments, customer insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS Education:
High school diploma or equivalent required.
License/Certification:
(none specified)
Experience:
1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30‑60 days from date of hire.
Acute Partial Hospitalization Program
American Heart Association BLS
required within 90 days hire or transfer
American Heart Association Heart Saver First Aid (HSFA)
required within 90 days hire or transfer
CPI
required within 90 days hire or transfer
PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.
Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well‑being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans
with employer contributions
Short‑Term & Long‑Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement
to support your educational goals
Flexible Spending Accounts (FSAs)
for healthcare and dependent care
Wellness Programs
to help you thrive
Voluntary Benefits , including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well‑being and invests in your future.
Job Category
– Administrative / Customer Service
Hours Per Week
– 37.5
Weekends Required?
– No
Holidays Required?
– No
Shift
– Days
Position Status
– Full‑Time
Pay Range
– $17.50 – $25.17
Pay Transparency
– In order to support the Fair Compensation Strategy by the U.S. Government, HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
#J-18808-Ljbffr