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Contra Costa College

Sheriff's Dispatcher I

Contra Costa College, Martinez, California, United States, 94553

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About the Position The Office of the Sheriff is recruiting individuals for the Sheriff’s Dispatcher I classification. This critical role is based at the state‑of‑the‑art dispatch center in Martinez, California, which operates around the clock to support the safety of the community.

Why Join Contra Costa County Office of the Sheriff is the largest law‑enforcement agency in the county, serving over 1,000,000 residents across 715 square miles. The Sheriff’s Office offers a full range of services including unincorporated area policing, contract cities, air support, marine patrol, dispatch, investigations, county detention facilities, court security, forensic services, police academy, and the Office of Emergency Services.

Responsibilities

Receive and prioritize telephone and radio messages in a calm and efficient manner.

Enter and retrieve information from computer data systems while maintaining continuous radio communication with 15–20 patrol units in the field.

Dispatch units (law‑enforcement, fire, ambulance, county public works, Office of Emergency Services) in accordance with established policies and procedures.

Transmit and record teletype and data system messages to ensure accurate and timely communication.

Answer public inquiries and provide accurate, helpful information.

Dispatch resources from a mobile command center when requested.

Qualifications

Valid California Motor Vehicle Operator’s License (out‑of‑state license accepted during application).

High school diploma, GED equivalency, or high school proficiency certificate.

Typing proficiency of at least 40 words per minute.

Pass a thorough background investigation, medical screening, and psychological evaluation.

Competencies

Analyzing & interpreting data

Professional & technical expertise

Using technology

Attention to detail

Ownership & accountability

Stress management

Learning agility

Professional integrity & ethics

Oral communication

Writing

Customer focus

Professional impact

Teamwork

Selection Process Applicants must apply online at https://www.cccounty.us/hr and submit a supplemental questionnaire. Qualified candidates will participate in an online typing assessment, followed by the CritiCall Dispatcher Skills Assessment, and a departmental interview.

Shift Work and Overtime Weekend, holiday, and overtime work is required. Overtime is compensated at 1.5 times the regular hourly rate.

Commitment Applicants must acknowledge the shift‑based environment and the background investigation process.

Equal Opportunity Contra Costa County is an equal opportunity employer; see https://www.contracosta.ca.gov/1343/Employee-Benefits for more information.

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