Oldcastle APG, Inc.
Job ID: 518121
Oldcastle® APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award‑winning brands include Belgard®, Echelon®, MoistureShield®, RDI®, Catalyst™, Sakrete®, Amerimix®, Pebble Technology International®, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.
Job Summary The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast‑paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.
Job Responsibilities
Receive customer phone calls; provide support to customers (via telephone, fax and e‑mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
Provide information about products and generate price quotations and sales orders in a timely manner
Refer to product catalogs and specification guides to determine related product uses and applications
Provide support to outside sales force
Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel
Investigate and research all customer inquiries and concerns and follow‑up promptly with the customer
Help customers with design ideas/problems; provide customer feedback to management
Retrieve information for Credit Department when needed
Follow all safety regulations
Other duties may be assigned as needed
Job Requirements
High school diploma or equivalent
Must have some previous sales experience, preferably in the construction industry
Experience with Microsoft Office
Ability to work in a team‑based environment
Ability to do basic math
Good organizational and problem‑solving skills
Experience with multi‑line phone system
Attention to detail
Ability to multi‑task in a fast‑paced environment
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Apply If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmitive Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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Oldcastle® APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award‑winning brands include Belgard®, Echelon®, MoistureShield®, RDI®, Catalyst™, Sakrete®, Amerimix®, Pebble Technology International®, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.
Job Summary The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast‑paced office. Customers include distributors, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed.
Job Responsibilities
Receive customer phone calls; provide support to customers (via telephone, fax and e‑mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
Provide information about products and generate price quotations and sales orders in a timely manner
Refer to product catalogs and specification guides to determine related product uses and applications
Provide support to outside sales force
Review job plans and bidding documents for quotes and developing project summaries for outside sales personnel
Investigate and research all customer inquiries and concerns and follow‑up promptly with the customer
Help customers with design ideas/problems; provide customer feedback to management
Retrieve information for Credit Department when needed
Follow all safety regulations
Other duties may be assigned as needed
Job Requirements
High school diploma or equivalent
Must have some previous sales experience, preferably in the construction industry
Experience with Microsoft Office
Ability to work in a team‑based environment
Ability to do basic math
Good organizational and problem‑solving skills
Experience with multi‑line phone system
Attention to detail
Ability to multi‑task in a fast‑paced environment
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Apply If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmitive Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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