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Arkansas Children's

Patient Access Representative I-2

Arkansas Children's, Little Rock, Arkansas, United States, 72208

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Work Shift Day Shift

Time Type Part time

Department CC017116 Access Primary Care Clinic

Summary Responsible for the first impression of Arkansas Children’s; performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Salary Most new hires start between $16.30-$20.30 per hour, depending on experience and qualifications.

Required Education No education requirements

Recommended Education High school diploma or GED or equivalent

Required Work Experience Entry Level - Experience not Required.

Required Certifications None specified.

Responsibilities

Schedules all patient appointments and ensures referrals are obtained.

Meets or exceeds expected productivity and accuracy standards.

Greets and engages patients, families and visitors in order to provide a positive first impression.

Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.

Completes discharge scheduling and ensures follow-up appointments and tests are scheduled.

Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.

Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.

Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Arkansas Children’s provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children’s will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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