Grand Hyatt
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Front Office Host | Full Time
role at
Grand Hyatt
Overview Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright reflect the romance of the American Southwest. The property’s dramatic mountain views, water features, and botanical interactions create an immersive experience. Six elevated dining experiences led by celebrity chef Richard Blais offer culinary variety and heritage‑rich flavors, inviting guests to deeply connect with the surrounding landscape.
Benefits & Perks
Opportunities to work around the world with Hyatt Hotels and Resorts
Discounted & Complimentary Hotel Room Nights
Enjoy free employee meals in our employee dining hall
Free covered parking
Medical, Dental, and Vision Insurance (Full‑time colleagues)
Retirement savings plan
Excellent training and professional development
Tuition/Wellness reimbursement, up to $1,000 a year!
Employee Stock Purchase Plan
Discounts at various retailers—Apple, AT&T, Verizon, Headspace, and many more
Starting rate: $18.50, plus 20% commission on Upsells
Role & Responsibilities The Front Office Host will serve as the first point of contact for guests, ensuring a seamless experience at the resort. Key duties include:
Assist guests with registration, account settlements, and hotel service promotion
Provide information about local attractions, restaurants, and activities in and around Scottsdale
Answer guest phone calls as a Telephone Operator
Participate in all areas of Front Office, including the Grand Club
Contribute to exceptional service through active learning and training across all Front Office functions
Engage in elevated conversation with guests to enhance their experience
Qualifications
A true desire to satisfy the needs of others in a fast‑paced environment
Previous experience in luxury hotels preferred
Refined verbal communication skills
Ability to stand for long periods and lift up to 30 lbs.
Must be able to work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays
Proficient in basic computer skills
Customer service experience preferred
Ability to work in a fast‑paced environment with moderate lifting
Our Values
Empathy
Integrity
Respect
Inclusion
Experimentation
Wellbeing
Hiring Process We will review your application and respond within one week of submission. Thank you for your patience while we conduct this process.
EEO Statement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Proof of Eligibility Proof of eligibility to work in the United States is required, as is a completed background check.
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Front Office Host | Full Time
role at
Grand Hyatt
Overview Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright reflect the romance of the American Southwest. The property’s dramatic mountain views, water features, and botanical interactions create an immersive experience. Six elevated dining experiences led by celebrity chef Richard Blais offer culinary variety and heritage‑rich flavors, inviting guests to deeply connect with the surrounding landscape.
Benefits & Perks
Opportunities to work around the world with Hyatt Hotels and Resorts
Discounted & Complimentary Hotel Room Nights
Enjoy free employee meals in our employee dining hall
Free covered parking
Medical, Dental, and Vision Insurance (Full‑time colleagues)
Retirement savings plan
Excellent training and professional development
Tuition/Wellness reimbursement, up to $1,000 a year!
Employee Stock Purchase Plan
Discounts at various retailers—Apple, AT&T, Verizon, Headspace, and many more
Starting rate: $18.50, plus 20% commission on Upsells
Role & Responsibilities The Front Office Host will serve as the first point of contact for guests, ensuring a seamless experience at the resort. Key duties include:
Assist guests with registration, account settlements, and hotel service promotion
Provide information about local attractions, restaurants, and activities in and around Scottsdale
Answer guest phone calls as a Telephone Operator
Participate in all areas of Front Office, including the Grand Club
Contribute to exceptional service through active learning and training across all Front Office functions
Engage in elevated conversation with guests to enhance their experience
Qualifications
A true desire to satisfy the needs of others in a fast‑paced environment
Previous experience in luxury hotels preferred
Refined verbal communication skills
Ability to stand for long periods and lift up to 30 lbs.
Must be able to work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays
Proficient in basic computer skills
Customer service experience preferred
Ability to work in a fast‑paced environment with moderate lifting
Our Values
Empathy
Integrity
Respect
Inclusion
Experimentation
Wellbeing
Hiring Process We will review your application and respond within one week of submission. Thank you for your patience while we conduct this process.
EEO Statement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Proof of Eligibility Proof of eligibility to work in the United States is required, as is a completed background check.
#J-18808-Ljbffr