Ipro Networks Pte. Ltd.
Merchant Operations Assistant
Ipro Networks Pte. Ltd., Los Angeles, California, United States, 90079
Job Title:
Merchant Operations Assistant
Position Type:
Contract
Location:
LA/Seattle
Salary Range:
$30-45/h
Job ID#:
163020
Job Summary (Responsibilities and Requirements) Responsibilities
Support the recruitment and onboarding process of key merchants, reach out via email and phone, assist Account Managers in communicating onboarding requirements, follow up on progress, and help resolve workflow bottlenecks.
Follow up on key merchant Governance and Experience matters: collect and clarify GNE issues, coordinate with GNE team and Account Managers, identify root causes, define solutions, support merchants in preparing appeal materials, draft corrective action reports.
Assist in key merchant strategic projects: collaborate with cross‑functional teams (Merchant, Product, Marketing, Content) to gather and consolidate project requirements. For complex tasks, support Account Managers; for routine tasks, independently handle priority SKU submissions and key merchant reporting.
Summarize and consolidate process, product, and data issues identified during onboarding, GNE, and project follow‑ups, work with relevant teams to drive continuous improvements.
Qualifications
1+ year experience in internet/e-commerce, retail, merchant/product/content operations, project management, or governance roles.
Bachelor’s degree or above.
Basic data analysis skills; proficient in system tools, SQL‑based integrated data tools, Excel.
Strong internal communication and collaboration skills; capable of cross‑functional communication with PM, operations, business teams.
Proactive attitude and strong project management skills; able to manage multiple tasks in a fast‑paced environment.
English working language; Mandarin a plus.
About Us Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
Equal Opportunity Employer IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
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Merchant Operations Assistant
Position Type:
Contract
Location:
LA/Seattle
Salary Range:
$30-45/h
Job ID#:
163020
Job Summary (Responsibilities and Requirements) Responsibilities
Support the recruitment and onboarding process of key merchants, reach out via email and phone, assist Account Managers in communicating onboarding requirements, follow up on progress, and help resolve workflow bottlenecks.
Follow up on key merchant Governance and Experience matters: collect and clarify GNE issues, coordinate with GNE team and Account Managers, identify root causes, define solutions, support merchants in preparing appeal materials, draft corrective action reports.
Assist in key merchant strategic projects: collaborate with cross‑functional teams (Merchant, Product, Marketing, Content) to gather and consolidate project requirements. For complex tasks, support Account Managers; for routine tasks, independently handle priority SKU submissions and key merchant reporting.
Summarize and consolidate process, product, and data issues identified during onboarding, GNE, and project follow‑ups, work with relevant teams to drive continuous improvements.
Qualifications
1+ year experience in internet/e-commerce, retail, merchant/product/content operations, project management, or governance roles.
Bachelor’s degree or above.
Basic data analysis skills; proficient in system tools, SQL‑based integrated data tools, Excel.
Strong internal communication and collaboration skills; capable of cross‑functional communication with PM, operations, business teams.
Proactive attitude and strong project management skills; able to manage multiple tasks in a fast‑paced environment.
English working language; Mandarin a plus.
About Us Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
Equal Opportunity Employer IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
#J-18808-Ljbffr