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Central New Mexico Community College

Student Services Technician One-Stop (ATC Campus)

Central New Mexico Community College, Indianapolis, Indiana, United States

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Position Summary The Student Success Technician provides support and assistance to students to enhance their academic success and overall well-being. You will collaborate with teachers, counselors, and other school staff to identify and address individual student needs. The technician position includes monitoring student progress, organizing workshops or events, and promoting student engagement and involvement in school activities. The Student Success Technician plays a crucial role in encouraging a positive and supportive learning environment for students.

Compensation $15.05 - $18.41

Limited Term End Date 12-19-2026

Duties & Responsibilities

Refer individuals to the appropriate CNM resources and provide explanations and interpretations of CNM policies, procedures, and programs

Deliver information through telephone, in person, and online.

Perform general office tasks, including data entry and retrieval, manual and electronic processing, answering telephones, and other clerical tasks.

Ensure compliance with safety regulations, procedures, protocols, and OSHA standards, and wear personal protective gear if required.

Provide support to students by referring them to appropriate resources within CNM.

Offer explanations and interpretations of CNM policies, procedures, and programs through different communication channels, including telephone, in-person interactions, and online platforms.

Perform a variety of general office responsibilities such as data entry, retrieval, manual and electronic processing, and answering telephones.

Perform other related similar duties and level as assigned.

Minimum Qualifications

High school diploma or equivalent AND Two (2) years of experience

Experience as a student employee is considered

A combination of education and experience may be substituted for requirements of the position

Location: Advanced Technology Center (ATC Campus)

Schedule Monday- Friday 8 am- 5 pm

Limited term through 12/31/2026

Preference Bilingual in Spanish and English

Best Consideration Date 01/02/2026

Please be advised: Our offices will be closed for the winter break from December 20th through January 4th. During this time, this job requisition will not be actively monitored, and there will be significant delays in response. Our team will resume communications the week of January 5th. We appreciate your patience.

EEO Statement As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Education and Training

Industries

Higher Education

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