Irving Oil
Seasonal Customer Service Representative
Irving Oil, Concord, New Hampshire, United States, 03306
Seasonal Customer Service Representative
Join to apply for the
Seasonal Customer Service Representative
role at
Irving Oil
As a Customer Service Representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company. Your goal will be to deliver exceptional customer service, handling incoming calls, and ensuring efficient product delivery interactions. Your success looks like providing excellent customer service.
What We Offer
Work Environment – Be a part of an onsite collaborative environment that cultivates individual growth
Competitive Compensation – Including a company matched 401k and a Sign-on Bonus
Paid Time Off – Accrued personal days and paid holiday
Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities
Provide quality care to our customers by taking ownership of all customer inquiries on heating oil, propane, and diesel service and delivery
Provide point of contact for our customers and excellence through verifying and updating customer account information, troubleshooting and/or solving customer concerns
Providing accurate information on products and services as well as educating customers on our products and services
Perform account maintenance by ensuring customer records are up to date and accurate information is recorded
Partner with other departments to follow-up with all customer inquiries
Contribute to a team environment by performing other duties as required
Your Skills
Customer service experience and knowledge of business procedures
Ability to work well within a team environment
Must be able to work weekends
Ability to multi-task and manage time effectively
Ability to work in a fast-paced environment
Your Experience
High School Diploma or equivalent
ADDS software experience a plus
2+ years of experience working in customer service setting
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.
Job Requirements
Work Experience: Customer Service
Education: Diploma/High School Equivalent
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Oil and Gas
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Seasonal Customer Service Representative
role at
Irving Oil
As a Customer Service Representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company. Your goal will be to deliver exceptional customer service, handling incoming calls, and ensuring efficient product delivery interactions. Your success looks like providing excellent customer service.
What We Offer
Work Environment – Be a part of an onsite collaborative environment that cultivates individual growth
Competitive Compensation – Including a company matched 401k and a Sign-on Bonus
Paid Time Off – Accrued personal days and paid holiday
Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities
Provide quality care to our customers by taking ownership of all customer inquiries on heating oil, propane, and diesel service and delivery
Provide point of contact for our customers and excellence through verifying and updating customer account information, troubleshooting and/or solving customer concerns
Providing accurate information on products and services as well as educating customers on our products and services
Perform account maintenance by ensuring customer records are up to date and accurate information is recorded
Partner with other departments to follow-up with all customer inquiries
Contribute to a team environment by performing other duties as required
Your Skills
Customer service experience and knowledge of business procedures
Ability to work well within a team environment
Must be able to work weekends
Ability to multi-task and manage time effectively
Ability to work in a fast-paced environment
Your Experience
High School Diploma or equivalent
ADDS software experience a plus
2+ years of experience working in customer service setting
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.
Job Requirements
Work Experience: Customer Service
Education: Diploma/High School Equivalent
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Oil and Gas
#J-18808-Ljbffr