Raines Company
Hotel Maintenance Technician
Raines Company, Saint Simons Island, Georgia, United States, 31522
IT/Hotel Maintenance Technician
– Raines Company
Position Summary The IT/Hotel Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back‑of‑house and front‑of‑house areas with an emphasis on the hotel's information technology systems. Raines Co. is a family‑owned business that develops, operates, and owns leading hotel brands and boutique hotels. We offer medical/dental/vision benefits, a 401K plan, generous PTO, and career advancement opportunities.
Essential Job Functions
Adhere to all work‑order policies and procedures.
Install, configure, and maintain hotel IT systems (networks, computers, printers, phone systems).
Maintain strong technical knowledge of hardware, software, networks, and common hospitality systems.
Provide troubleshooting and support to hotel staff and guests for a variety of technical issues, including internet access and software applications.
Maintain and repair all equipment in laundry, kitchen, guestrooms, events areas, restaurants, offices, and public spaces.
Contact the Chief Engineer and coordinate with vendors for repairs requiring professional expertise.
Repair air conditioning, refrigeration, plumbing and electrical fixtures to manufacturer’s specifications.
Maintain work areas clean and organized.
Maintain and repair carpets, wall coverings, furniture, painted surfaces and appliances.
Change burned‑out light bulbs and complete other cosmetic repairs as assigned.
Complete interior and exterior detailed cleaning assignments as needed.
Maintain chemical levels in automatic mechanical systems.
Maintain carts and proper storage and inventory of all supplies.
Repair irrigation or sprinkler systems, remove and install water heaters.
Report any unsafe conditions immediately.
Respond to employee emergency situations using information contained in M.S.D. sheets.
Participate in all inspections of life‑safety systems including extinguishers, smoke alarms, etc., to maintain proper safety standards.
Follow the Preventative Maintenance program.
Handle guestrooms maintenance requests in a timely and efficient manner.
Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.
Attend monthly all‑employee meetings and any other functions required by management.
Attend fire drills and trainings.
Maintain key controls.
Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; check the lighting and irrigation.
Experience and Education • Two years of progressive experience in hotels, working in construction, general maintenance, or related fields preferred.
• Prior knowledge and usage of door lock system, construction‑related tools and equipment.
• Laundry room, kitchen equipment and overall hotel equipment repair experience.
• Experience with brand standards a plus.
• Experience using Quore or other hotel maintenance related applications.
• Current certifications as required by Federal, State or Local governing agents pertaining to trade requirements (HVAC, Pool Operation, etc).
• Minimum high school diploma, GED or equivalent.
Equal Opportunity Employer Raines is a proud equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
Pre‑employment background check required.
#J-18808-Ljbffr
– Raines Company
Position Summary The IT/Hotel Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back‑of‑house and front‑of‑house areas with an emphasis on the hotel's information technology systems. Raines Co. is a family‑owned business that develops, operates, and owns leading hotel brands and boutique hotels. We offer medical/dental/vision benefits, a 401K plan, generous PTO, and career advancement opportunities.
Essential Job Functions
Adhere to all work‑order policies and procedures.
Install, configure, and maintain hotel IT systems (networks, computers, printers, phone systems).
Maintain strong technical knowledge of hardware, software, networks, and common hospitality systems.
Provide troubleshooting and support to hotel staff and guests for a variety of technical issues, including internet access and software applications.
Maintain and repair all equipment in laundry, kitchen, guestrooms, events areas, restaurants, offices, and public spaces.
Contact the Chief Engineer and coordinate with vendors for repairs requiring professional expertise.
Repair air conditioning, refrigeration, plumbing and electrical fixtures to manufacturer’s specifications.
Maintain work areas clean and organized.
Maintain and repair carpets, wall coverings, furniture, painted surfaces and appliances.
Change burned‑out light bulbs and complete other cosmetic repairs as assigned.
Complete interior and exterior detailed cleaning assignments as needed.
Maintain chemical levels in automatic mechanical systems.
Maintain carts and proper storage and inventory of all supplies.
Repair irrigation or sprinkler systems, remove and install water heaters.
Report any unsafe conditions immediately.
Respond to employee emergency situations using information contained in M.S.D. sheets.
Participate in all inspections of life‑safety systems including extinguishers, smoke alarms, etc., to maintain proper safety standards.
Follow the Preventative Maintenance program.
Handle guestrooms maintenance requests in a timely and efficient manner.
Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.
Attend monthly all‑employee meetings and any other functions required by management.
Attend fire drills and trainings.
Maintain key controls.
Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; check the lighting and irrigation.
Experience and Education • Two years of progressive experience in hotels, working in construction, general maintenance, or related fields preferred.
• Prior knowledge and usage of door lock system, construction‑related tools and equipment.
• Laundry room, kitchen equipment and overall hotel equipment repair experience.
• Experience with brand standards a plus.
• Experience using Quore or other hotel maintenance related applications.
• Current certifications as required by Federal, State or Local governing agents pertaining to trade requirements (HVAC, Pool Operation, etc).
• Minimum high school diploma, GED or equivalent.
Equal Opportunity Employer Raines is a proud equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
Pre‑employment background check required.
#J-18808-Ljbffr