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Meritus Health

QA Coordinator - Full time - Day shift

Meritus Health, Hagerstown, Maryland, us, 21749

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QA Coordinator - Full time - Day shift

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Meritus Health

Summary The QA Coordinator supervises the laboratory’s quality assurance initiatives, ensuring compliance with key performance indicators and maintaining adherence to all regulatory requirements. All duties are performed in accordance with established policies, procedures, and standards and must meet the criteria mandated by accrediting and licensing agencies.

This role requires effective communication to support smooth day‑to‑day operations and the ability to build productive relationships with laboratory and hospital departments, employees, and guests. The QA Coordinator fosters a positive and cooperative work environment and evaluates activities across the pre‑analytic, analytic, and post‑analytic phases of laboratory workflow.

Essential Responsibilities

Communicate effectively and appropriately, using sound judgment about what information to share, with whom, and through which method.

Speak clearly and credibly, selecting the right tone for the situation and audience.

Listen actively and allow others to express their viewpoints.

Seek, collect, and synthesize information from a variety of stakeholders and sources.

Document information clearly and validate data accuracy.

Resolve inconsistencies by seeking additional resources when needed.

Objectively analyze data to determine whether it supports intended goals or outcomes.

Serve as a key resource to employees at all levels and maintain a consistent, professional approach to inquiries.

Support all process improvement initiatives within the laboratory and provide data and analysis to demonstrate their effectiveness.

Use information from oral, written, and electronic sources to make appropriate decisions, provide documentation when applicable, and demonstrate sound judgment through timely referral of information.

Use technology efficiently to manage information and serve as the primary laboratory resource for creating and generating reports within the electronic health record system.

Monitor key performance indicators and report status to laboratory management.

Create an environment that encourages teamwork, shares skills and knowledge with others, and represents the laboratory on Meritus Health interdepartmental committees, councils, and working groups.

Possess the technical skills and systems knowledge required to perform essential tasks and demonstrate willingness and ability to train or coach others in areas of technical expertise.

Education

Associates Degree in Medical Technology, Biology, or Chemistry required.

Bachelors Degree in Medical Technology, Biology, or Chemistry preferred.

Experience

Five years of clinical laboratory testing experience required.

Previous experience with quality assurance is preferred.

Licensure

Current MT or MLS certification required.

If hired into the QA Coordinator position prior to March 1, 2021, MLT certification is accepted.

Knowledge, Skills, and Abilities

Knowledge of the principles and practices of laboratory operations.

Demonstrated knowledge of laboratory regulatory standards.

Demonstrated knowledge of quality control principles and their application.

Strong organizational skills.

Effective oral and written communication skills.

Caring for Our Team We offer a comprehensive benefits package to support our employees’ well‑being and professional growth. Benefits include health, dental, and vision insurance available starting the first of the month following the date of hire, along with life insurance, and short‑ and long‑term disability coverage. Paid time off begins accruing from day one, and we also provide a 401(k) plan, an education assistance program, and an employee assistance program. Employees working evening, night, or weekend shifts may be eligible for a shift differential.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Quality Assurance

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