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Equinox

Front Desk Associates, Downtown LA

Equinox, Los Angeles, California, United States, 90079

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Front Desk Associates, Downtown LA Equinox is recruiting for a

Front Desk Associate

in Downtown Los Angeles.

Company Description Equinox Group is a high‑growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life – and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels, are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Job Description We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

Responsibilities

Professionally greet members and guests

Scan membership IDs upon members’ entrance

Answer phones professionally

Respond to member questions, concerns, and discrepancies

Update members’ accounts if needed

Maintain an orderly and clean work area

Work opening, closing, and mid‑day shifts as required

Tour members through the club facilities

Provide the highest level of customer service to members, prospective members, and guests

Aid other departments with related tasks

Qualifications

Minimum of 1 year in customer service or related experience

High school diploma/GED required or equivalent work experience

Reliable, professional, computer‑literate, energetic, and friendly

Preferably interested in health, fitness, and/or sports

Must be friendly, vibrant, and outgoing

Must be able to communicate effectively in person, via email, and via phone

Essential Physical Requirements

Stand for long periods, sit, walk, squat, stoop, reach, and bend above and below shoulder height

Push, pull, and lift up to 50 lbs at a time

Additional Information

Competitive salary, benefits, and industry‑leading commission opportunities for club employees

Complimentary club membership

30–50% discounts on all Equinox products and services, including Personal Training, Private Pilates, Spa and Café services, and shop items

Pay Transparency: $17.87 / Hourly

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/.

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