The Neiders Company
Who we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands‑on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Overview As Maintenance Technician 2, you will be responsible for completing a variety of hands‑on maintenance and repair tasks across the property, with a strong emphasis on accountability, quality workmanship, and legendary customer service. This role is focused on executing maintenance work, responding to service requests, and supporting overall property operations. You will work closely with the onsite team but will not have supervisory or vendor management responsibilities.
Essential Functions Include but are not limited to: Accountability
Complete assigned maintenance tasks accurately, efficiently, and within expected timeframes
Document work performed, parts used, and time spent in the maintenance system
Follow established maintenance schedules and prioritize work orders based on urgency and resident needs
Legendary Customer Service
Respond to resident maintenance requests in a courteous, professional, and timely manner
Communicate clearly with residents regarding repairs, timelines, and completed work
Maintain a positive, service‑oriented attitude when interacting with residents and team members.
Maintenance & Repairs
Perform routine and corrective maintenance, including plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repair
Conduct preventive maintenance inspections to identify and address issues proactively
Follow all safety procedures and company standards
Property Upkeep
Assist with maintaining the overall cleanliness, safety, and appearance of the property
Identify and report safety hazards, building issues, or code concerns to leadership
Perform regular inspections of building systems, equipment, and common areas
Qualifications:
High school diploma or equivalent; additional technical certifications or training preferred.
Minimum of 2 years of experience in apartment maintenance or a related field.
Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
Excellent customer service skills with a commitment to delivering legendary service to residents.
Ability to work independently and as part of a team in a fast‑paced environment.
Availability to work evenings, weekends, and on‑call as needed.
Have valid driver license and reliable transportation
Physical Requirements
Ability to perform physical maintenance duties, including walking properties, climbing stairs and ladders, lifting up to 50 lbs, and working indoors and outdoors in varying conditions
Ability to safely operate hand and power tools and perform repetitive tasks as needed
Ability to communicate clearly, follow safety procedures, and use computers or mobile devices to complete work orders and documentation
Ability to travel between properties, vendors, or supply locations as required
Benefits:
Medical, Dental, and Vision insurance (eligible after 60 days)
MetLife Supplemental Insurance options
Employee Assistance Program (legal, financial, and counseling services)
401(k) plan (after 90 days)
Long‑Term and Short‑Term Disability options
15 PTO days, 6 paid holidays, and 1 floating holiday
ORCA card
Wellness program and e‑learning platform for ongoing development
The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
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Job Overview As Maintenance Technician 2, you will be responsible for completing a variety of hands‑on maintenance and repair tasks across the property, with a strong emphasis on accountability, quality workmanship, and legendary customer service. This role is focused on executing maintenance work, responding to service requests, and supporting overall property operations. You will work closely with the onsite team but will not have supervisory or vendor management responsibilities.
Essential Functions Include but are not limited to: Accountability
Complete assigned maintenance tasks accurately, efficiently, and within expected timeframes
Document work performed, parts used, and time spent in the maintenance system
Follow established maintenance schedules and prioritize work orders based on urgency and resident needs
Legendary Customer Service
Respond to resident maintenance requests in a courteous, professional, and timely manner
Communicate clearly with residents regarding repairs, timelines, and completed work
Maintain a positive, service‑oriented attitude when interacting with residents and team members.
Maintenance & Repairs
Perform routine and corrective maintenance, including plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repair
Conduct preventive maintenance inspections to identify and address issues proactively
Follow all safety procedures and company standards
Property Upkeep
Assist with maintaining the overall cleanliness, safety, and appearance of the property
Identify and report safety hazards, building issues, or code concerns to leadership
Perform regular inspections of building systems, equipment, and common areas
Qualifications:
High school diploma or equivalent; additional technical certifications or training preferred.
Minimum of 2 years of experience in apartment maintenance or a related field.
Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
Excellent customer service skills with a commitment to delivering legendary service to residents.
Ability to work independently and as part of a team in a fast‑paced environment.
Availability to work evenings, weekends, and on‑call as needed.
Have valid driver license and reliable transportation
Physical Requirements
Ability to perform physical maintenance duties, including walking properties, climbing stairs and ladders, lifting up to 50 lbs, and working indoors and outdoors in varying conditions
Ability to safely operate hand and power tools and perform repetitive tasks as needed
Ability to communicate clearly, follow safety procedures, and use computers or mobile devices to complete work orders and documentation
Ability to travel between properties, vendors, or supply locations as required
Benefits:
Medical, Dental, and Vision insurance (eligible after 60 days)
MetLife Supplemental Insurance options
Employee Assistance Program (legal, financial, and counseling services)
401(k) plan (after 90 days)
Long‑Term and Short‑Term Disability options
15 PTO days, 6 paid holidays, and 1 floating holiday
ORCA card
Wellness program and e‑learning platform for ongoing development
The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.
#J-18808-Ljbffr