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XPO

Customer Service Representative - Part-Time

XPO, Columbus, Ohio, United States, 43224

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Customer Service Representative - Part-Time Join to apply for the

Customer Service Representative - Part-Time

role at

XPO .

What you’ll need to succeed as a Customer Service Representative at XPO

2 years of customer service experience

Strong computer, typing and 10-key skills

Experience with Microsoft Office

Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications

Excellent verbal and written communication skills

About the Customer Service Representative job Pay, benefits and more:

Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.

2nd Shift – 5:00 PM – 9:00 PM

Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day

Communicate and coordinate with terminal and shop locations about commercial invoicing

Answer and direct phone calls and/or video calls during set work hours

Recognize and resolve documentation errors

Perform general clerical duties as assigned, filing, data entry and billing

Review billing statements for accuracy and process for payment

Resolve invoice matching issues within the AP system

Customer Service Representatives are required to

Walk and/or stand for extended periods in a climate‑controlled office environment

Minimum qualifications

2 years of customer service experience

Strong computer, typing and 10-key skills

Experience with Microsoft Office

Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications

Transportation experience

Excellent verbal and written communication skills

About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

Equal Opportunity Employer We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

Other Required Disclosures All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.

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