Wonder
Assistant Operations Leader – Wonder
Base pay range: $66,500 – $76,500 per year.
About Wonder Everything’s on the menu at Wonder. Our 25+ award‑winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. Diners can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems nearby. Everything is made to order at our brick‑and‑mortar locations across the East Coast and delivered fast and free. More locations are opening every week. Join a team of technology, culinary, and logistics pioneers backed by top‑tier venture capitalists and help us make great food more accessible.
About The Role As the Assistant Operations Leader in a Wonder restaurant, you will support the General Manager in day‑to‑day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team safety, and deliver exceptional customer service.
Responsibilities
Manage Operations and Drive Results
Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
Recruit and train top talent for the restaurant
Aid Sr Operations Leader in achieving operational goals and budget targets
Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
Drive restaurant sales and service efficiency by resolving operational obstacles
Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
Manage Food Safety and Team Member Safety
Maintain consistent adherence to food safety and security standards
Provide Best‑in‑Class Customer Service
Ensure all team members deliver excellent customer service
The Experience You Have
At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high‑volume Quick Service Restaurant (QSR) or full‑service restaurant
Demonstrated ability to effectively manage and develop teams of 15+ members
Ability to lead and motivate a team in a fast‑paced environment
Attention to detail and a strong drive for efficiency and accuracy
Demonstrates professionalism and adheres to policies and procedures
Exhibits effective verbal and written communication skills
Strong team player
Requirements
Must be 21 years old and legally authorized to work in the United States
Must be able to lift 50 pounds
Must be able to stand for a full shift while working
Must have open availability, including night and weekend availability
Must have a current Food Handlers Certification
Role Details
Salary Range: $66,500 – $76,500 per year
Location: Bronx, NY
Benefits
Medical, Dental, and Vision Insurance
100% employer‑paid Life Insurance
401(k) Retirement Plan
Employer match for Health Savings Account (HSA)
Learning and Development opportunities to advance your career
Employee Stock
Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Equal Employment Opportunity At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
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About Wonder Everything’s on the menu at Wonder. Our 25+ award‑winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. Diners can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems nearby. Everything is made to order at our brick‑and‑mortar locations across the East Coast and delivered fast and free. More locations are opening every week. Join a team of technology, culinary, and logistics pioneers backed by top‑tier venture capitalists and help us make great food more accessible.
About The Role As the Assistant Operations Leader in a Wonder restaurant, you will support the General Manager in day‑to‑day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team safety, and deliver exceptional customer service.
Responsibilities
Manage Operations and Drive Results
Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
Recruit and train top talent for the restaurant
Aid Sr Operations Leader in achieving operational goals and budget targets
Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
Drive restaurant sales and service efficiency by resolving operational obstacles
Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
Manage Food Safety and Team Member Safety
Maintain consistent adherence to food safety and security standards
Provide Best‑in‑Class Customer Service
Ensure all team members deliver excellent customer service
The Experience You Have
At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high‑volume Quick Service Restaurant (QSR) or full‑service restaurant
Demonstrated ability to effectively manage and develop teams of 15+ members
Ability to lead and motivate a team in a fast‑paced environment
Attention to detail and a strong drive for efficiency and accuracy
Demonstrates professionalism and adheres to policies and procedures
Exhibits effective verbal and written communication skills
Strong team player
Requirements
Must be 21 years old and legally authorized to work in the United States
Must be able to lift 50 pounds
Must be able to stand for a full shift while working
Must have open availability, including night and weekend availability
Must have a current Food Handlers Certification
Role Details
Salary Range: $66,500 – $76,500 per year
Location: Bronx, NY
Benefits
Medical, Dental, and Vision Insurance
100% employer‑paid Life Insurance
401(k) Retirement Plan
Employer match for Health Savings Account (HSA)
Learning and Development opportunities to advance your career
Employee Stock
Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Equal Employment Opportunity At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
#J-18808-Ljbffr