CVS Health
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Merchandise/Presentation
Price merchandise
Stock shelves
Execute the displays, signage and inventory of weekly, promotional, and seasonal merchandise
Execute the display and maintenance of off‑shelf merchandise
Reset departments following POGs
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education High School Diploma or Equivalent Preferred but Not Required.
Anticipated Weekly Hours 29
Time Type Part time
Pay Range $16.50 - $24.00 (The Typical Pay Range For This Role)
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
We anticipate the application window for this opening will close on: 04/03/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Merchandise/Presentation
Price merchandise
Stock shelves
Execute the displays, signage and inventory of weekly, promotional, and seasonal merchandise
Execute the display and maintenance of off‑shelf merchandise
Reset departments following POGs
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education High School Diploma or Equivalent Preferred but Not Required.
Anticipated Weekly Hours 29
Time Type Part time
Pay Range $16.50 - $24.00 (The Typical Pay Range For This Role)
This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
We anticipate the application window for this opening will close on: 04/03/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr