Trend Capital Holdings, Inc.
Ad Operations Associate
Trend Capital Holdings, Inc., Vancouver, Washington, United States, 98662
Ad Operations Associate
Join to apply for the Ad Operations Associate role at Trend Capital Holdings, Inc.
About this job: The Ad Operations Associate supports the execution of day‑to‑day operational workflows that ensure our digital ad campaigns across various platforms and client relationships are maintained efficiently and up to high‑quality standards. You’ll work closely with AdOps, Sales, Account Management, and Product teams to perform quality checks, gain insights, and optimize performance across processes.
Responsibilities
Serve as the first point of contact for client inquiries and requests, gathering details, ensuring timely follow‑up, and identifying potential optimizations.
Learn the Lead Generation industry and Trend’s service offerings.
Review campaigns and tracking to ensure adherence to company rules and platform policies, including safety standards, content guidelines, privacy, and consent requirements.
Perform operational quality checks to ensure onboarding processes and client paperwork meet compliance and performance standards.
Approve creatives, apply tracking links, and perform QA checks to ensure all assets and ads track properly.
Provide feedback on how to improve UI clarity or ease of use.
Implement tracking tags or pixels.
Pull performance data and prepare simple reports based on KPIs.
Utilize the proprietary platform along with other platforms for tech integrations and customizations.
Regularly monitor campaign performance, delivery (impressions, clicks, pacing) and operational workflows, identifying trends and opportunities for optimization and flagging issues.
Collaborate with internal teams to support and maintain client relationships and ongoing operational improvements.
Troubleshoot common issues such as broken links, missing creatives, or tracking errors.
Support and assist in general administrative and operational work as needed, adapting to shifting priorities and problem‑solving in real time.
Update and maintain basic documentation such as setup checklists, troubleshooting solutions, tagging guides, or FAQs.
Required Knowledge & Skill
College degree preferred, not required.
1+ years of administrative work experience.
Proficiency in using relevant software and tools such as CRM systems, Microsoft Office suite, and other productivity applications.
Familiarity with digital marketing concepts, operations processes, or compliance standards.
Comfort working with data, trends, and performance metrics to derive insights and support decision‑making processes.
Meticulous and thorough in handling data, documentation, and client information to avoid errors and ensure accuracy.
Aptitude for identifying issues, analyzing situations, and proposing effective solutions to address client needs and challenges.
Excellent verbal and written communication and interpersonal skills, with ease in team support and collaboration.
Highly adaptable and resourceful, with a solutions‑oriented mindset and willingness to take initiative.
Ability to manage multiple tasks in a fast‑paced environment and adjust quickly to shifting priorities.
Benefits Our company offers a full healthcare package (medical, dental, vision, life), 401(k) with a company match, catered lunch, coffee, tea and snacks, paid parking, competitive pay, and much more! Anyone who joins our team will have great potential for career and personal growth.
Company Information For more information about our company please visit
https://trend.inc/ .
Location: Portland, OR
Salary: $137,000.00 – $201,000.00
Employment type: Full‑time
Seniority level: Entry level
Job function: Management and Manufacturing
Industries: Advertising Services
Referrals increase your chances of interviewing at Trend Capital Holdings, Inc. by 2x.
#J-18808-Ljbffr
About this job: The Ad Operations Associate supports the execution of day‑to‑day operational workflows that ensure our digital ad campaigns across various platforms and client relationships are maintained efficiently and up to high‑quality standards. You’ll work closely with AdOps, Sales, Account Management, and Product teams to perform quality checks, gain insights, and optimize performance across processes.
Responsibilities
Serve as the first point of contact for client inquiries and requests, gathering details, ensuring timely follow‑up, and identifying potential optimizations.
Learn the Lead Generation industry and Trend’s service offerings.
Review campaigns and tracking to ensure adherence to company rules and platform policies, including safety standards, content guidelines, privacy, and consent requirements.
Perform operational quality checks to ensure onboarding processes and client paperwork meet compliance and performance standards.
Approve creatives, apply tracking links, and perform QA checks to ensure all assets and ads track properly.
Provide feedback on how to improve UI clarity or ease of use.
Implement tracking tags or pixels.
Pull performance data and prepare simple reports based on KPIs.
Utilize the proprietary platform along with other platforms for tech integrations and customizations.
Regularly monitor campaign performance, delivery (impressions, clicks, pacing) and operational workflows, identifying trends and opportunities for optimization and flagging issues.
Collaborate with internal teams to support and maintain client relationships and ongoing operational improvements.
Troubleshoot common issues such as broken links, missing creatives, or tracking errors.
Support and assist in general administrative and operational work as needed, adapting to shifting priorities and problem‑solving in real time.
Update and maintain basic documentation such as setup checklists, troubleshooting solutions, tagging guides, or FAQs.
Required Knowledge & Skill
College degree preferred, not required.
1+ years of administrative work experience.
Proficiency in using relevant software and tools such as CRM systems, Microsoft Office suite, and other productivity applications.
Familiarity with digital marketing concepts, operations processes, or compliance standards.
Comfort working with data, trends, and performance metrics to derive insights and support decision‑making processes.
Meticulous and thorough in handling data, documentation, and client information to avoid errors and ensure accuracy.
Aptitude for identifying issues, analyzing situations, and proposing effective solutions to address client needs and challenges.
Excellent verbal and written communication and interpersonal skills, with ease in team support and collaboration.
Highly adaptable and resourceful, with a solutions‑oriented mindset and willingness to take initiative.
Ability to manage multiple tasks in a fast‑paced environment and adjust quickly to shifting priorities.
Benefits Our company offers a full healthcare package (medical, dental, vision, life), 401(k) with a company match, catered lunch, coffee, tea and snacks, paid parking, competitive pay, and much more! Anyone who joins our team will have great potential for career and personal growth.
Company Information For more information about our company please visit
https://trend.inc/ .
Location: Portland, OR
Salary: $137,000.00 – $201,000.00
Employment type: Full‑time
Seniority level: Entry level
Job function: Management and Manufacturing
Industries: Advertising Services
Referrals increase your chances of interviewing at Trend Capital Holdings, Inc. by 2x.
#J-18808-Ljbffr