Medix™
The Outreach Specialist plays a critical role in connecting individuals experiencing homelessness with essential healthcare and housing services. Working closely with hospital systems, this position involves consistent in-person outreach, collaboration with healthcare professionals, and direct support to individuals at risk of or currently experiencing homelessness. The Outreach Specialist uses a client-centered, "do whatever it takes" approach to identify needs, coordinate services, and help guide individuals toward housing stability and improved health outcomes.
Responsibilities/ Job Duties: Conduct regular outreach at assigned hospitals and healthcare facilities to identify individuals in need of housing and support services. Develop and maintain strong working relationships with discharge planning and social work teams. Receive and respond to referrals from healthcare providers for patients experiencing homelessness. Engage patients prior to discharge to introduce available resources and support options. Assist with client enrollment into programs that provide housing navigation, case management, or other supportive services. Coordinate with community providers to avoid service duplication and ensure continuity of care. Provide referrals, advocacy, and linkage to services including housing, health care, benefits, and other social supports. Assist clients in obtaining vital documents (e.g., ID, birth certificate, income verification). Support clients in completing housing applications and navigating related paperwork. Research housing availability and engage with landlords to advocate for client placements. Provide crisis intervention and de-escalation support as needed in community or healthcare settings. Participate in reporting and data tracking for internal and community stakeholder reporting.
Minimum Education and Experience Qualification Requirements: Community Health Worker Certification (or equivalent credential) Valid driver’s license, reliable transportation, and current auto insurance (driving is required for this role)
Preferred Qualifications: Associate's, bachelor’s, or advanced degree in social work, psychology, sociology, public health, or a related field — or equivalent lived/work experience Experience using Homeless Management Information Systems (HMIS) Current HMIS license
Schedule/ Shift: Monday - Friday 8am - 3pm
Responsibilities/ Job Duties: Conduct regular outreach at assigned hospitals and healthcare facilities to identify individuals in need of housing and support services. Develop and maintain strong working relationships with discharge planning and social work teams. Receive and respond to referrals from healthcare providers for patients experiencing homelessness. Engage patients prior to discharge to introduce available resources and support options. Assist with client enrollment into programs that provide housing navigation, case management, or other supportive services. Coordinate with community providers to avoid service duplication and ensure continuity of care. Provide referrals, advocacy, and linkage to services including housing, health care, benefits, and other social supports. Assist clients in obtaining vital documents (e.g., ID, birth certificate, income verification). Support clients in completing housing applications and navigating related paperwork. Research housing availability and engage with landlords to advocate for client placements. Provide crisis intervention and de-escalation support as needed in community or healthcare settings. Participate in reporting and data tracking for internal and community stakeholder reporting.
Minimum Education and Experience Qualification Requirements: Community Health Worker Certification (or equivalent credential) Valid driver’s license, reliable transportation, and current auto insurance (driving is required for this role)
Preferred Qualifications: Associate's, bachelor’s, or advanced degree in social work, psychology, sociology, public health, or a related field — or equivalent lived/work experience Experience using Homeless Management Information Systems (HMIS) Current HMIS license
Schedule/ Shift: Monday - Friday 8am - 3pm