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Lutheran Community Services Northwest

Housing & Employment Services Program Manager 1

Lutheran Community Services Northwest, SeaTac, Washington, United States

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Housing & Employment Services Program Manager 1

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Lutheran Community Services Northwest

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families, and communities for health, justice and hope.

Benefits

A 37.5 per hour work week to ensure work/life balance

Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy

Employer-paid short- and short-term disability insurance

Life insurance coverage at no cost to you

Up to 2 weeks of vacation in your first year (based on hours worked)

Up to 2 weeks of sick leave (based on hours worked)

12 paid agency recognised holidays

2 floating holidays to use your way

403(b) retirement plan with employer matching (eligibility applies)

Access to our Employee Assistance Program (EAP) for you and your family

Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

Responsibilities

Resource Management: Oversee budget allocation, grant utilisation, program enrollment and staffing decisions to ensure efficient and impactful service delivery across housing and employment programmes.

Strategic Planning: Collaborate with internal and external stakeholders to develop and implement strategies that strengthen housing stability, employment readiness and client self‑sufficiency.

Program Development: Oversee daily programme operations and contribute to designing, improving, and evaluating services that address emerging community needs in housing and workforce development.

Community Engagement: Build and maintain strong partnerships with stakeholders, leaders, landlords, employers, service providers and community partners to expand client opportunities and support coordinated care.

Impact Measurement: Utilize established metrics to track programme outcomes related to housing stability, employment placement, service utilisation and contract compliance. Ensure readiness for audits, accreditations and reporting requirements.

Advocacy and Representation: As directed, represent Housing & Employment Services at community meetings, funder events and partner gatherings. Advocate for client needs and equitable access to housing and economic opportunities.

Organisational Leadership: Foster a culture of collaboration and nurturing professional development within the team.

Qualifications

At minimum 3 years of management or supervisory experience

3‑5 years of related professional experience

Bachelors in a related field; substantial relevant experience will be considered in place of degree

Fluency in English and additional language(s) as outlined in the posting, both spoken and written

Intermediate mastery of business applications and productivity suites

Demonstrates resilience, awareness and self‑regulation in navigating challenges, conflict and obstacles/barriers.

Thrives in a diverse and multicultural environment; works with cross‑functional teams to develop and implement strategies to enhance end‑user experiences throughout the service lifecycle

Demonstrates exceptional commitment to serving and advocating for diverse and marginalised populations

Successfully completes tasks in a moderately noisy environment

Interacts with others and performs tasks in‑person and using technology, with long periods of stationary activity and minimal periods of increased physical activity including and not limited to sitting, standing and walking.

Moves equipment/materials weighing up to 10 pounds; may be responsible for moving/carrying children weighing up to 25 pounds

May travel between worksites; may be responsible for transporting clients in personal and/or agency vehicles, which may require a valid driver’s licence, auto insurance and motor‑vehicle records clearance

May work in a variety of settings, including and not limited to LCSNW office locations, partner agency and community‑based settings, client home/community settings, outdoor settings in varying weather conditions and faith‑based settings such as churches

Meets LCSNW criminal background clearance requirements and other job‑relevant clearances as required by the state or programme

Thank you!

We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.

Seniority Level: Mid‑Senior level. Employment Type: Full‑time. Job Function: Project Management and Information Technology. Industry: Non‑profit Organisations.

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