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Costulessdirect

Payment Center- Bilingual Customer Service Representative

Costulessdirect, Watertown, New York, United States

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Job Category : Sales

Requisition Number : PAYME031586

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Posted : January 5, 2026

Full-Time

On-site

Locations 1038 Watertown-Arsenal, 1047 Arsenal St., Watertown, NY 13601, USA

Comprehensive Benefits package including medical, dental, vision and life insurance

Retirement Plan: A 401K plan with a percentage of company-matched contributions

Fitness: We reimburse up to $10 a month to an employee for their gym

Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost

Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans.

Our Company:

Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!

What You Will Do: As a Customer Service Rep at a Payment Center, you will be the liaison between the Company and the customer.

Process customer monthly payments.

Manage large amounts of inbound calls in a timely manner

Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed.

Connects very quickly; builds and leverages client relationships.

The Perfect Match:

Bilingual in English and Spanish preferred

Sales or customer service experience

High School Diploma or GED

Ability to build relationships with sales customers

Excellent follow-up and multi-tasking skills

Ambitious professional motivated by opportunity for advancement

Excellent written and verbal communication skills

Hiring Immediately

Freeway Auto Insurance

Payment Center

EBU

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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