HORNE
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Technical Business Analyst
role at
HORNE
The Technical Business Analyst - I&A is responsible for analyzing business functions and process requirements to accomplish project objectives. This position works closely with operational management, IT teams, and clients to develop and document business processes, translate requirements into deliverable systems, and support the integration of technology with business operations. The Technical Business Analyst supports project execution through needs assessments, requirements gathering, process modeling, and user acceptance testing, ensuring effective communication and problem resolution throughout the project lifecycle.
Job Duties
Works with operational management to establish scope, deliverables, and resource requirements
Conducts needs assessments and requirements gathering, developing business process models to meet project goals
Coordinates with IT to support systems development, including development of user stories and user acceptance testing
Supports training of staff members and provides guidance for the use of project systems
Resolves issues and solves problems throughout the project lifecycle
Integrates systems, programs, and applications with business operations and services
Communicates projects’ progress, problems, resolutions, and other business concerns to stakeholders in a clear, accurate, and timely manner
Develops tools and best practices for project execution
Performs root cause analysis and recommends solutions
Learns and adapts to new technologies quickly
Other duties as required
Supervisory Responsibilities
No formal supervisory oversight; may be expected to guide or mentor other team members as business needs indicate
Qualifications, Knowledge, Skills And Abilities Education
High school diploma or equivalent, required
Bachelor’s degree in technology, project management, accounting, or business discipline, preferred
Experience
Five (5) to seven (7) years of experience as a Business Analyst or Project Manager, demonstrating progression in complexity, scope, and number of projects managed, required
Certifications
Certified Business Analysis Professional (CBAP) or equivalent certification, preferred
Project Management Professional (PMP), preferred
Licensure
N/A
Software
Proficiency in business analysis and project management tools (e.g., Confluence, Jira, Asana, ClickUp, Monday.com, Aha!, or Azure DevOps), required
Experience with Microsoft Visio, preferred
Proficiency in Microsoft SQL, Power BI, and SSRS, preferred
Language
N/A
Other Knowledge, Skills & Abilities
Passion for solving customer challenges with a positive attitude
Excellent written and verbal communication skills
Strong analytical and organizational skills
Ability to think creatively and perform root cause analysis
Ability to manage multiple priorities and projects
Ability to work independently and as part of a team
Ability to adapt quickly to new technologies
Commitment to continuous improvement and operational excellence
Willingness to travel as required
Seniority level Mid-Senior level
Employment type Full-time
Job function Business Development and Sales
Industries Financial Services and Professional Services
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Technical Business Analyst
role at
HORNE
The Technical Business Analyst - I&A is responsible for analyzing business functions and process requirements to accomplish project objectives. This position works closely with operational management, IT teams, and clients to develop and document business processes, translate requirements into deliverable systems, and support the integration of technology with business operations. The Technical Business Analyst supports project execution through needs assessments, requirements gathering, process modeling, and user acceptance testing, ensuring effective communication and problem resolution throughout the project lifecycle.
Job Duties
Works with operational management to establish scope, deliverables, and resource requirements
Conducts needs assessments and requirements gathering, developing business process models to meet project goals
Coordinates with IT to support systems development, including development of user stories and user acceptance testing
Supports training of staff members and provides guidance for the use of project systems
Resolves issues and solves problems throughout the project lifecycle
Integrates systems, programs, and applications with business operations and services
Communicates projects’ progress, problems, resolutions, and other business concerns to stakeholders in a clear, accurate, and timely manner
Develops tools and best practices for project execution
Performs root cause analysis and recommends solutions
Learns and adapts to new technologies quickly
Other duties as required
Supervisory Responsibilities
No formal supervisory oversight; may be expected to guide or mentor other team members as business needs indicate
Qualifications, Knowledge, Skills And Abilities Education
High school diploma or equivalent, required
Bachelor’s degree in technology, project management, accounting, or business discipline, preferred
Experience
Five (5) to seven (7) years of experience as a Business Analyst or Project Manager, demonstrating progression in complexity, scope, and number of projects managed, required
Certifications
Certified Business Analysis Professional (CBAP) or equivalent certification, preferred
Project Management Professional (PMP), preferred
Licensure
N/A
Software
Proficiency in business analysis and project management tools (e.g., Confluence, Jira, Asana, ClickUp, Monday.com, Aha!, or Azure DevOps), required
Experience with Microsoft Visio, preferred
Proficiency in Microsoft SQL, Power BI, and SSRS, preferred
Language
N/A
Other Knowledge, Skills & Abilities
Passion for solving customer challenges with a positive attitude
Excellent written and verbal communication skills
Strong analytical and organizational skills
Ability to think creatively and perform root cause analysis
Ability to manage multiple priorities and projects
Ability to work independently and as part of a team
Ability to adapt quickly to new technologies
Commitment to continuous improvement and operational excellence
Willingness to travel as required
Seniority level Mid-Senior level
Employment type Full-time
Job function Business Development and Sales
Industries Financial Services and Professional Services
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