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Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.

Retail Team Lead/Shift Manager

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc., Brook Park, Ohio, United States

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Goodwill Industries of Greater Cleveland & East Central Ohio

seeks a motivated and enthusiastic full-time

Store Team Lead/Shift Manager

to help drive success at our Brook Park retail store.

Are you ready to take the next step in your career? If you have some leadership experience and are eager to grow in a retail management role, this is the opportunity for you!

Why Join Goodwill? At Goodwill, you won't just be taking on a job—you'll be making a difference. By joining our mission to empower individuals on their journey to independence, you'll play an essential role in helping us provide life‑changing programs to our community.

Your Role As a Store Team Lead

Oversee daily store operations to ensure everything runs smoothly.

Inspire and motivate team members to meet and exceed goals.

Jump in where needed—running the cash register, organizing merchandise, or monitoring store performance metrics.

Your positive attitude and leadership skills will create a welcoming and efficient environment for customers and staff.

Make a Difference In Your Community

Pre‑employment training

Job placement services

Family strengthening initiatives

Community outreach programs

Your efforts also help us make an environmental impact by keeping tons of materials out of landfills. In 2023 alone, our donors and team helped divert more than

25 million pounds of materials

from area landfills!

Amazing Benefits Await You!

Bonus incentive plan

Generous paid time off

Paid holidays

Medical, dental, and vision coverage at a fraction of the premium cost

Retirement planning with a company match

Life insurance and disability insurance at no cost

Employee assistance program

Employee discount

What We're Looking For

A minimum of 6 months of experience in a leadership role

A high school diploma or GED

Exceptional customer service and teamwork skills

Goodwill is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Background check required.

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