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FirstChoice Hiring

Automotive Service Manager - Classic Chrysler Jeep Dodge Ram Fiat

FirstChoice Hiring, Goldsboro, North Carolina, us, 27533

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Automotive Service Manager - Classic Chrysler Jeep Dodge Ram Fiat 306 N Oak Forest Rd., Goldsboro, NC 27534

$110,000 - $170,000+ a Year!

Lead With Authority. Run a Department You’re Proud Of.

Classic Chrysler Jeep Dodge Ram Fiat is looking for a driven and experienced Service Manager to lead our state‑of‑the‑art Service Center. This is a high‑impact leadership role where you’ll oversee daily operations, drive efficiency, and ensure an exceptional customer experience.

We’re seeking a strong, organized leader with a proven track record in service management, a passion for developing high‑performing teams, and the ability to foster a positive, customer‑focused workplace. If you’re motivated to grow with a dealership that values excellence and teamwork, apply today and become a key part of our success.

Benefits

$110,000 - $170,000+ a year

Medical, Dental, Vision, and Life Insurance

Short and Long-term Disability Insurance

401(k) Plan with Company Match

Flexible Spending Account

Paid time off

Employee discounts

Advancement within the group

Key Responsibilities

Manage daily operations of the service department

Supervise and coach service advisors and technicians

Ensure top-tier customer satisfaction and handle escalated concerns

Monitor department performance (sales, gross profit, productivity, CSI scores)

Work closely with Parts and Sales departments to meet internal service needs

Enforce safety and compliance standards

Implement continuous improvements and hit performance goals

Qualifications / Requirements

Service Management experience at a franchise dealership required

Lead by example and bring out the best in your team

Know how to balance efficiency with quality and customer care

Understand flat rate systems, workflow management, and technician motivation

Are confident with DMS tools (CDK, Reynolds, etc.) and OEM platforms

Communicate clearly and handle challenges with a calm, solutions-first mindset

Valid driver’s license and have and maintain an acceptable, safe driving record

Must pass pre-employment screening

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

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