H-E-B
Cross Creek Ranch - FM 1463 & Fulshear Bend - Grocery - Stock Controller - Full-
H-E-B, Katy, Texas, United States, 77494
Cross Creek Ranch - FM 1463 & Fulshear Bend - Grocery - Stock Controller - Full-Time
Join to apply for the Cross Creek Ranch - FM 1463 & Fulshear Bend - Grocery - Stock Controller - Full-Time role at H-E-B.
We can't sell anything without you and your team! H-E-B needs energetic and motivated Partners willing to work hard and have fun while treating our Customers to excellent service.
Responsibilities
Lead and provision a well-stocked and well-maintained department while providing superior customer service.
Perform supervisory responsibilities such as assisting with work scheduling, training and developing Partners.
Learn about multiple products and departments across the total store, leading a team, and taking a building block to many other jobs.
Once eligible, become an Owner in the company; focus on quality and Customer service.
What do we need?
Heart for people - commitment to put Customers and Partners first.
Head for business - a strong sense of how what you do affects our Customers and our success.
Passion for results - drive and optimism to motivate your team through difficult situations.
What is the work?
Management / Training
Carry the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager.
Lead the overnight stocking team including delegating and directing work, motivating Partners; hold team accountable for meeting expectations; manage conflict or escape to appropriate Leader.
Communicate the state of the team to Department Manager and Leader; provide input on partner performance.
Coach / develop Partners; assist with new hire onboarding and training.
Provide input on writing schedules; report overnight time and attendance.
Lead the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality).
Use technology and data to manage inventory and in-stocks.
Comply with departmental SOPs and store operating procedures; ensure other Partners comply.
Ensure compliance with inventory management SOPs and processes.
Lead to / train on 100% in-stocks, rotation, and fully-filled displays.
Communicate with DSD vendors.
Load, unload, and move heavy, bulky products.
Will perform Night Stocker duties.
Customer Service
Provide excellent customer service; model and coach on superior customer service and hospitality.
Answer customer questions regarding products; assist them with selections; address complaints; resolve problems.
Merchandise products effectively.
What is your background?
Minimum age 18 (mandatory).
3+ months of experience in stocking or customer service.
Experience leading an overnight team or large teams in other areas of the business (preferred).
Completion of forklift / power jack training.
Do you have what it takes to be an H-E-B Stock Controller?
Understanding of technology.
Strong communication, interpersonal, and customer service skills.
Ability to communicate with team, including verbal and written.
Ability to work overnight schedules.
Ability to operate pallet jack / baler.
Ability to work well with others.
Ability to manage multiple priorities and shift focus between tasks.
Ability to plan, prioritize, and delegate as work changes.
Ability to anticipate change and plan for execution accordingly.
Ability to remain adaptable and help others through change.
Motivation to grow and learn with the company.
Physical requirements
Grocery
Constantly reach at waist, grasp.
Frequently stand, walk, bend.
Occasionally reach at overhead, shoulder, knee, floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions.
Demonstrate ability to lift 50 lbs, and manage in excess of 100 lbs.
Drugstore
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally reach at overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to loud noise, ambient temperatures, and wet conditions.
Demonstrate ability to lift 66 lbs, and manage in excess of 50 lbs.
While there may be exceptions, the measurements noted are generally defined as– Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5 - 5.5 hours per 8‑hour day; Occasionally: 0 - 2.5 hours per 8‑hour day.
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
Referrals increase your chances of interviewing at H-E-B by 2x.
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Other. Industries: Retail.
#J-18808-Ljbffr
We can't sell anything without you and your team! H-E-B needs energetic and motivated Partners willing to work hard and have fun while treating our Customers to excellent service.
Responsibilities
Lead and provision a well-stocked and well-maintained department while providing superior customer service.
Perform supervisory responsibilities such as assisting with work scheduling, training and developing Partners.
Learn about multiple products and departments across the total store, leading a team, and taking a building block to many other jobs.
Once eligible, become an Owner in the company; focus on quality and Customer service.
What do we need?
Heart for people - commitment to put Customers and Partners first.
Head for business - a strong sense of how what you do affects our Customers and our success.
Passion for results - drive and optimism to motivate your team through difficult situations.
What is the work?
Management / Training
Carry the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager.
Lead the overnight stocking team including delegating and directing work, motivating Partners; hold team accountable for meeting expectations; manage conflict or escape to appropriate Leader.
Communicate the state of the team to Department Manager and Leader; provide input on partner performance.
Coach / develop Partners; assist with new hire onboarding and training.
Provide input on writing schedules; report overnight time and attendance.
Lead the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality).
Use technology and data to manage inventory and in-stocks.
Comply with departmental SOPs and store operating procedures; ensure other Partners comply.
Ensure compliance with inventory management SOPs and processes.
Lead to / train on 100% in-stocks, rotation, and fully-filled displays.
Communicate with DSD vendors.
Load, unload, and move heavy, bulky products.
Will perform Night Stocker duties.
Customer Service
Provide excellent customer service; model and coach on superior customer service and hospitality.
Answer customer questions regarding products; assist them with selections; address complaints; resolve problems.
Merchandise products effectively.
What is your background?
Minimum age 18 (mandatory).
3+ months of experience in stocking or customer service.
Experience leading an overnight team or large teams in other areas of the business (preferred).
Completion of forklift / power jack training.
Do you have what it takes to be an H-E-B Stock Controller?
Understanding of technology.
Strong communication, interpersonal, and customer service skills.
Ability to communicate with team, including verbal and written.
Ability to work overnight schedules.
Ability to operate pallet jack / baler.
Ability to work well with others.
Ability to manage multiple priorities and shift focus between tasks.
Ability to plan, prioritize, and delegate as work changes.
Ability to anticipate change and plan for execution accordingly.
Ability to remain adaptable and help others through change.
Motivation to grow and learn with the company.
Physical requirements
Grocery
Constantly reach at waist, grasp.
Frequently stand, walk, bend.
Occasionally reach at overhead, shoulder, knee, floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions.
Demonstrate ability to lift 50 lbs, and manage in excess of 100 lbs.
Drugstore
Constantly reach at waist, grasp.
Frequently stand, walk.
Occasionally reach at overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.
Occasionally be exposed to loud noise, ambient temperatures, and wet conditions.
Demonstrate ability to lift 66 lbs, and manage in excess of 50 lbs.
While there may be exceptions, the measurements noted are generally defined as– Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5 - 5.5 hours per 8‑hour day; Occasionally: 0 - 2.5 hours per 8‑hour day.
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
Referrals increase your chances of interviewing at H-E-B by 2x.
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Other. Industries: Retail.
#J-18808-Ljbffr