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Smart Warehousing, LLC

WH17 Warehouse Manager

Smart Warehousing, LLC, Plainfield, Indiana, United States, 46768

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Are you a logistics leader with a passion for safety, precision, and operational excellence? Smart Warehousing is seeking a high-impact Warehouse Manager to oversee multi-client, multi-product warehouse operations at our dynamic Edgerton, KS location. In this critical role, you’ll leverage your 3PL expertise to lead a team, drive facility-wide performance, ensure spotless safety compliance, and deliver unmatched service for some of the nation’s most demanding supply chains. This is more than warehouse management — it’s your opportunity to shape outcomes, lead with purpose, and grow with one of the fastest-moving names in logistics.

POSITION SUMMARY The Warehouse Manager is responsible for the overall success of warehouse operations through the accurate, safe, and efficient receipt, storage, retrieval, and timely dispatch of customer products and goods. This role drives exceptional 3PL service delivery by ensuring workplace safety compliance, maintaining pristine facility conditions, optimizing inventory accuracy, and providing decisive staff leadership to meet our clients' evolving supply chain needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES Safety & Compliance Leadership:

Implements and enforces comprehensive safety protocols and programs across warehouse operations

Conducts regular safety inspections and ensures OSHA compliance in all operational areas

Leads safety meetings and ensures proper safety training for all warehouse personnel

Maintains accurate safety records and drives continuous improvement in safety metrics

Ensures proper use of PPE and safety equipment by all team members

Facility Management & Cleanliness:

Establishes and maintains exceptional warehouse cleanliness standards across all facilities

Implements 5S methodology (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization

Ensures proper sanitation procedures for various product types and regulatory requirements

Manages janitorial services and facility maintenance to ensure clean, organized, and safe work environments

Monitors and maintains building systems to ensure optimal facility conditions for product storage

3PL Expertise & Customer Service:

Leverages 3PL industry experience to optimize warehouse operations for multiple client accounts

Manages diverse client requirements across various industries and product types

Ensures compliance with client-specific handling, storage, and shipping protocols

Serves as primary operational point of contact for client communications and relationship management

Coordinates seamlessly with transportation partners and other supply chain stakeholders

Operational Excellence:

Motivates, organizes, and leads teams to meet productivity targets and service level agreements

Trains staff and monitors their performance, progress, and service levels

Drives inventory accuracy through disciplined processes and regular auditing

Partners cross-functionally to mobilize resources aligned around superior customer service

Implements SOPs and drives high attention to detail to exceed customer expectations daily

Responsible for hiring, onboarding, daily management, performance reviews, and coaching

Identifies high-potential team members for cross-training and advancement opportunities

Builds a strong talent pipeline to support organizational growth

Administers disciplinary processes up to and including termination when necessary

Manages timecard processing, scheduling, and workforce planning

Process Improvement & Technology:

Develops and implements warehouse design improvements for optimal layout and product flow

Evaluates and recommends new equipment and technology solutions

Analyzes process workflows, staffing needs, and space requirements

Uses data analytics to identify productivity trends and improvement opportunities

Produces regular reports and KPI dashboards on safety, cleanliness, accuracy, and efficiency

THE PERSON | MINIMUM REQUIREMENTS

Bachelor's Degree or equivalent combination of education and related professional experience

5+ years of logistics industry experience with at least 3 years in 3PL warehouse management

Proven track record implementing and maintaining safety protocols and cleanliness standards

Experience managing multi-client warehouse operations and diverse product types

Certification in warehouse safety programs (OSHA, forklift safety, etc.) preferred

Personnel management experience with demonstrated leadership capabilities

Experience with warehouse management systems and Microsoft Office applications

Knowledge of inventory management best practices and quality control procedures

Ability to travel 10%

KEY ATTRIBUTES

Unwavering commitment to safety and cleanliness standards

Strong customer service orientation with 3PL relationship management skills

Excellent oral and written communication abilities

Superior problem-solving and interpersonal skills

Ability to quickly build rapport with both customers and internal teams

Detail-oriented with exceptional organizational capabilities

Adaptable to changing priorities in a fast-paced environment

REASONS TO COME WORK FOR SMART At Smart we offer a wide range of employee benefits including, but not limited to:

Competitive compensation packages

Comprehensive benefits including 401K with company match

Medical, Dental, and Vision healthcare plans

Parental leave

Professional growth and internal promotion opportunities due to continuous organizational growth

Holiday pay

Smart Warehousing is an equal opportunity employer. We are committed to creating a diverse and inclusive environment, and do not discriminate based on race, age, gender, national origin, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability as well as all other characteristics and qualities protected by federal, state, or local law.

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