Senior Call Center Leader, Auto Insurance Operations

A leading insurance provider is seeking an experienced Call Center Manager to oversee operations and ensure alignment with business goals. The successful candidate will manage performance, compliance, and strategic initiatives within the call center, focusing on driving results and optimizing processes. Responsibilities include overseeing teams, managing KPIs, and collaborating with leadership. Candidates should have at least 6 years of call center experience and strong analytical and leadership skills. Bilingual candidates (English/Spanish) are strongly preferred. #J-18808-Ljbffr