Senior FinTech CX Specialist - Remote-First Support

A leading AI lending marketplace is seeking a Senior Customer Contact Specialist in Columbus, OH. This role focuses on providing exceptional customer support through phone and chat, managing escalations, and addressing applicant inquiries. Ideal candidates will have experience in customer service and a strong ability to communicate complex information clearly. The position offers competitive compensation and a range of benefits, including comprehensive health coverage and a 401(k) plan with company matching. #J-18808-Ljbffr