Savista
Eligibility Specialist 2 (Floater) Medical Disability Insurance Experience Requi
Savista, Aurora Center, South Dakota, United States
Eligibility Specialist 2 (Floater) Medical Disability Insurance Experience Required
The Eligibility Specialist II is a critical advocate for patients, helping uninsured and underinsured individuals access financial assistance for medical care. This floater position provides vacancy coverage to multiple hospital locations, conducts detailed assessments, guides patients through application processes for government and charity‑funded programs, and ensures compliance with healthcare regulations.
Successful candidates are empathetic, detail‑oriented, and skilled at navigating complex systems to support patients in receiving the care they need.
Work Schedule and Location
Full‑time, 40 hours per week. Flexibility required; shifts available between 8:00 am and 7:00 pm.
Primary hospital locations: • St. Joseph Hospital – 77 N Airlite St., Elgin, IL 60123 • Mercy Medical Center – 1325 N Highland Ave., Aurora, IL 60506. In‑home patient visits as required.
Additional support locations: • Holy Family Medical Center – 100 N River Rd., Des Plaines, IL 60016 • Resurrection Medical Center – 7435 W. Talcott Ave., Chicago, IL 60631 • St. Mary Hospital – 2233 W Division St., Chicago, IL 60622 • St. Elizabeth Medical Center – 1431 N. Claremont Ave., Chicago, IL 60622.
Key Responsibilities
Travel regularly to assigned facilities and conduct in‑home visits as needed, ensuring timely and efficient support across multiple locations.
Meet with patients in‑person—including bedside visits—to assess financial assistance eligibility and provide compassionate guidance on available programs.
Facilitate the application process for Medicaid, Medicare, disability, and hospital charity care, ensuring timely submission of accurate documentation.
Act as liaison among patients, hospital staff, and government agencies to establish eligibility, secure funding, and resolve coverage issues.
Manage a high caseload, prioritizing tasks to meet deadlines and ensuring effective follow‑up on pending applications.
Communicate financial obligations, funding options, and program details to patients empathetically and professionally.
Maintain accurate and confidential records in compliance with HIPAA and organizational policies.
Consistently achieve productivity and quality metrics, contributing to the organization’s financial counseling objectives.
Use multiple systems and databases to gather, track, and report patient data.
Support training and onboarding of colleagues as needed.
Complete special projects as assigned.
Qualifications & Competencies
High school diploma or GED.
Proficiency in English and Spanish.
2+ years of experience in healthcare or financial counseling, including medical disability processing.
Flexible to support multiple hospital locations and in‑home visits.
Strong organizational skills with the ability to handle multiple priorities while maintaining accuracy and attention to detail.
Excellent verbal and written communication skills, able to explain complex information clearly and empathetically.
Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients.
Capability to work in a fast‑paced environment with changing priorities and patient needs.
Demonstrates genuine care for patients’ needs and concerns, building trust and rapport.
Works effectively with colleagues, hospital staff, and external agencies to achieve shared goals.
Ensures all documentation is accurate, complete, and submitted on time.
Reliable transportation, a valid driver’s license, and ability to travel within the assigned service area.
Regular daily travel required; travel percentage estimated at 20–30%.
Preferred Qualifications
Experience in healthcare revenue cycle, financial counseling, or insurance verification.
Familiarity with state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability.
Knowledge of medical terminology and healthcare accounts receivable processes.
SAVISTA is required by state‑specific laws to disclose the salary range for this role. The salary for this position ranges from $20.00 to $24.00 per hour, variable based on location, experience, certifications, and skills.
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity, or any other federal, state, or local protected class.
California Job Candidate Notice.
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Successful candidates are empathetic, detail‑oriented, and skilled at navigating complex systems to support patients in receiving the care they need.
Work Schedule and Location
Full‑time, 40 hours per week. Flexibility required; shifts available between 8:00 am and 7:00 pm.
Primary hospital locations: • St. Joseph Hospital – 77 N Airlite St., Elgin, IL 60123 • Mercy Medical Center – 1325 N Highland Ave., Aurora, IL 60506. In‑home patient visits as required.
Additional support locations: • Holy Family Medical Center – 100 N River Rd., Des Plaines, IL 60016 • Resurrection Medical Center – 7435 W. Talcott Ave., Chicago, IL 60631 • St. Mary Hospital – 2233 W Division St., Chicago, IL 60622 • St. Elizabeth Medical Center – 1431 N. Claremont Ave., Chicago, IL 60622.
Key Responsibilities
Travel regularly to assigned facilities and conduct in‑home visits as needed, ensuring timely and efficient support across multiple locations.
Meet with patients in‑person—including bedside visits—to assess financial assistance eligibility and provide compassionate guidance on available programs.
Facilitate the application process for Medicaid, Medicare, disability, and hospital charity care, ensuring timely submission of accurate documentation.
Act as liaison among patients, hospital staff, and government agencies to establish eligibility, secure funding, and resolve coverage issues.
Manage a high caseload, prioritizing tasks to meet deadlines and ensuring effective follow‑up on pending applications.
Communicate financial obligations, funding options, and program details to patients empathetically and professionally.
Maintain accurate and confidential records in compliance with HIPAA and organizational policies.
Consistently achieve productivity and quality metrics, contributing to the organization’s financial counseling objectives.
Use multiple systems and databases to gather, track, and report patient data.
Support training and onboarding of colleagues as needed.
Complete special projects as assigned.
Qualifications & Competencies
High school diploma or GED.
Proficiency in English and Spanish.
2+ years of experience in healthcare or financial counseling, including medical disability processing.
Flexible to support multiple hospital locations and in‑home visits.
Strong organizational skills with the ability to handle multiple priorities while maintaining accuracy and attention to detail.
Excellent verbal and written communication skills, able to explain complex information clearly and empathetically.
Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients.
Capability to work in a fast‑paced environment with changing priorities and patient needs.
Demonstrates genuine care for patients’ needs and concerns, building trust and rapport.
Works effectively with colleagues, hospital staff, and external agencies to achieve shared goals.
Ensures all documentation is accurate, complete, and submitted on time.
Reliable transportation, a valid driver’s license, and ability to travel within the assigned service area.
Regular daily travel required; travel percentage estimated at 20–30%.
Preferred Qualifications
Experience in healthcare revenue cycle, financial counseling, or insurance verification.
Familiarity with state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability.
Knowledge of medical terminology and healthcare accounts receivable processes.
SAVISTA is required by state‑specific laws to disclose the salary range for this role. The salary for this position ranges from $20.00 to $24.00 per hour, variable based on location, experience, certifications, and skills.
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity, or any other federal, state, or local protected class.
California Job Candidate Notice.
#J-18808-Ljbffr