Linder Industrial Machinery
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Field Service Supervisor
role at
Linder Industrial Machinery .
Linder Industrial Machinery Company
is recognized as one of the nation's premier heavy equipment dealers providing quality new, used and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions is shared by our leading equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas, Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.
Job Summary Responsible for maintaining the scheduling of all fieldwork, communicating and advising customers (both external and internal) of all aspects of repairs, and enforcing the company’s policies and procedures.
Responsibilities
Coordinate field repairs, services, and maintenance of equipment
Direct troubleshooting, inspection, repair, and testing of equipment in the field
Develop and maintain repair schedules for all field personnel on a daily basis
Create work orders and oversee ordering of necessary parts and materials, providing all pertinent information to the service department administrative assistant for the closing of work orders and invoicing
Maintain constant communication with customers by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs and services, and obtaining customer approval for these services
Communicate with other internal department by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs or services
Oversee maintenance condition of all rental units in the field
Responsible for receiving, pre-delivery, and delivery condition of all new equipment in the field, maintaining all necessary records
Provide schedules for outside vendors and manufacturers
Responsible for Specialized Tooling utilized in the field, condition of tools, maintenance and updating
Track the failed parts removed from all machines in the field – customer, internal, or warranty repairs within company guidelines
Oversee maintenance of field technician service trucks, lube trucks, and other service department vehicles for safety, repairs, and maintenance
Education, Experience, Skills
Associate Degree or equivalent experience
Five years experience as a heavy equipment technician
Excellent written and verbal communication skills
Thorough understanding of basic mechanical, hydraulic, electrical, and structural systems
Knowledge of the company’s parts order system and work order system
Proficient in Word, Excel, and other software programs
Excellent organizational skills
Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Engineering and Information Technology
Industries Construction
Referrals increase your chances of interviewing at Linder Industrial Machinery by 2x.
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Field Service Supervisor
role at
Linder Industrial Machinery .
Linder Industrial Machinery Company
is recognized as one of the nation's premier heavy equipment dealers providing quality new, used and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions is shared by our leading equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas, Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.
Job Summary Responsible for maintaining the scheduling of all fieldwork, communicating and advising customers (both external and internal) of all aspects of repairs, and enforcing the company’s policies and procedures.
Responsibilities
Coordinate field repairs, services, and maintenance of equipment
Direct troubleshooting, inspection, repair, and testing of equipment in the field
Develop and maintain repair schedules for all field personnel on a daily basis
Create work orders and oversee ordering of necessary parts and materials, providing all pertinent information to the service department administrative assistant for the closing of work orders and invoicing
Maintain constant communication with customers by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs and services, and obtaining customer approval for these services
Communicate with other internal department by providing repair estimates, change recommendations, scheduling, and completion dates for field repairs or services
Oversee maintenance condition of all rental units in the field
Responsible for receiving, pre-delivery, and delivery condition of all new equipment in the field, maintaining all necessary records
Provide schedules for outside vendors and manufacturers
Responsible for Specialized Tooling utilized in the field, condition of tools, maintenance and updating
Track the failed parts removed from all machines in the field – customer, internal, or warranty repairs within company guidelines
Oversee maintenance of field technician service trucks, lube trucks, and other service department vehicles for safety, repairs, and maintenance
Education, Experience, Skills
Associate Degree or equivalent experience
Five years experience as a heavy equipment technician
Excellent written and verbal communication skills
Thorough understanding of basic mechanical, hydraulic, electrical, and structural systems
Knowledge of the company’s parts order system and work order system
Proficient in Word, Excel, and other software programs
Excellent organizational skills
Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Engineering and Information Technology
Industries Construction
Referrals increase your chances of interviewing at Linder Industrial Machinery by 2x.
#J-18808-Ljbffr