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SUNRIDGE MANAGEMENT GROUP INC

Lead Maintenance Technician

SUNRIDGE MANAGEMENT GROUP INC, Greenville, Texas, United States, 75402

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Position Lead Maintenance Technician - Multifamily

Location On‑Site

Reports To Property Manager

Industry Multifamily Property Management

Job Type Full‑Time | Must be available for occasional weekend needs

Company SunRidge Management Group is a trusted name in multifamily property management with a strong track record of success and over 35 years of experience managing apartment communities across the country. From affordable housing to luxury lease‑ups, we pride ourselves on delivering exceptional service, operational excellence, and a people‑first culture. Our Dallas‑based corporate team supports communities coast to coast with a hands‑on, detail‑driven approach. We promote a drug‑free workplace and are an equal‑opportunity employer.

Position Summary The Lead Maintenance Technician is responsible for upholding the physical integrity of the community by ensuring a clean, safe, and well‑maintained living environment for residents, visitors, and staff. This role plays a key part in preserving property value and enhancing resident satisfaction. The Lead Maintenance Technician is expected to proactively anticipate, identify, and resolve issues related to the property and to implement preventative maintenance procedures to avoid future problems. This role also involves training and mentoring all maintenance personnel to provide strong operational support and ensure consistent, high‑quality service delivery.

Key Responsibilities Operational Oversight

Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition

Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more

Identify and label all utility cut‑offs and sewer cleanouts; maintain corresponding property maps

Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds

Leadership & Training

Train and mentor maintenance assistants and team members, promoting a “safety‑first” culture across the property

Conduct regular safety meetings and ensure team‑wide compliance with HAZCOM standards and regulations

Approve and delegate service requests, overseeing completion and providing hands‑on support when needed

Maintain knowledge of the property maintenance budget and obtain management approval for major expenses

Maintenance Coordination

Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible

Schedule on‑call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager

Perform and schedule preventative maintenance for all equipment and common areas

Coordinate with external vendors when needed and ensure all maintenance work is done to company standards

Resident Relations

Promote exceptional customer service and ensure timely response to resident concerns and service requests

Conduct move‑in/move‑out inspections and review notices to vacate to improve retention efforts

Maintain high resident satisfaction and implement initiatives to foster a sense of community

Compliance & Reporting

Maintain complete and accurate records for leases, inspections, renewals, and permits

Submit weekly and monthly reports to corporate office and participate in corporate management meetings

Ensure property remains in compliance with licensing and safety regulations

Qualifications

Minimum 3 years of experience in multifamily property maintenance or a related field

Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively

Strong understanding of state lease forms, Fair Housing laws, and the Property Code

Proficient in property management software (such as OneSite and/or Yardi) and the Microsoft Office Suite

Excellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staff

Ability to multitask and adapt in a fast‑paced, deadline‑driven environment

Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on‑call schedule for emergencies

Work Environment This is a full‑time, on‑site position at the assigned apartment community. Weekend availability is occasionally required for staffing and emergencies.

Physical Requirements This role requires frequent physical activity, including being on your feet for the majority of the time (66%–100%). Daily tasks involve bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools and equipment with precision. Writing tasks such as inventory and maintenance reporting are also required.

Vision & Hearing Requirements

Constant need to read manuals, caution labels, and complete written documentation accurately

Must be able to see small details and clearly observe surroundings both up close and at a distance

Requires frequent listening skills to diagnose repairs and respond to staff, vendors, and residents

Must be able to verbally communicate clearly and consistently with team members and residents

Driving & Travel Requirements

Frequent use of personal transportation to pick up supplies or respond to service calls

Must be available for after‑hours “on‑call” rotations and occasional emergency travel to property sites

Requires valid driver’s license and current auto insurance coverage

Occasional pickups or deliveries to and from the corporate office as needed

Working Environment

Work is primarily indoors but includes frequent outdoor tasks in all weather conditions

Occasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairs

Requires working in awkward positions or tight spaces during equipment servicing

Must be adaptable to varying physical and environmental conditions throughout the workday

Why Join Us?

Enjoy opportunities for professional growth and development within a supportive culture

Access to benefits including low‑cost health, dental, and vision insurance, life and disability coverage

Voluntary wellness plans (critical illness, accident, hospital indemnity)

Employee Assistance Program

PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave

Join the SunRidge Team If you're a motivated, ethical, and service‑mindful leader ready to take ownership of a thriving community, we want to hear from you. Apply today and be part of a company where people truly are our greatest strength.

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