NCR Atleos
Field Service Technician II – Buffalo, NY
NCR Atleos, Buffalo, New York, United States, 14266
Field Service Technician II – Buffalo, NY
Join to apply for the Field Service Technician II – Buffalo, NY role at NCR Atleos.
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self‑service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s 2025 Top 100 Global Most Loved Workplaces® list.
Title : Field Service Technician II
Location : Buffalo, NY
Position Summary & Key Areas of Responsibility
Are you a Field Technician, Field Engineer, or Service Technician? If you are tech‑savvy with a mechanical aptitude and can help provide best‑in‑class service, you may be a good fit. As a first‑line response to our customers, you will communicate in an open, helpful, and engaging manner, focusing on finding the right solution. You will organize, triage customer issues, and handle problems before they arise. Formal training (provided by NCR Atleos) will enable you to meet customer needs promptly.
NCR Atleos’s Field Services Team delivers solutions that build long‑term relationships. Training is virtual and in‑person, allowing fast learning and fostering an environment for growth and impact. Our service operations are supported by experienced teachers, mentors, and coaches who work across territories to share knowledge.
NCR Atleos is committed to building a diverse community where employees feel a sense of belonging and teamwork. This role keeps commerce running across the globe and serves as an ambassador for the NCR Atleos brand.
Skills
Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment like ATMs and self‑checkout systems within an assigned territory.
Perform maintenance repairs and system overhauls.
Manage network faults, traffic, configuration, security, and remote system access.
Basic Qualifications
Local candidate to the specific geographic area.
Authorized to work in the US.
At least 19 years of age.
Valid driver’s license and driving record that satisfies NCR Atleos fleet requirements.
PC skills, basic electronic skills, and operating system familiarity.
Ability to perform essential functions of the job with or without reasonable accommodation.
Prolonged travel with driving several hours per day.
Rotating and weekend shifts.
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
Preferred Qualifications (Nice to Have)
Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA, N+ Certification.
One or more years of related experience.
Salary Range $48,800.00 – $73,200.00
Full‑Time Employee Benefits Include
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short‑ and Long‑Term Disability
Paid Vacation
401(k)
EEO Statement NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies To all recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
#J-18808-Ljbffr
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self‑service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s 2025 Top 100 Global Most Loved Workplaces® list.
Title : Field Service Technician II
Location : Buffalo, NY
Position Summary & Key Areas of Responsibility
Are you a Field Technician, Field Engineer, or Service Technician? If you are tech‑savvy with a mechanical aptitude and can help provide best‑in‑class service, you may be a good fit. As a first‑line response to our customers, you will communicate in an open, helpful, and engaging manner, focusing on finding the right solution. You will organize, triage customer issues, and handle problems before they arise. Formal training (provided by NCR Atleos) will enable you to meet customer needs promptly.
NCR Atleos’s Field Services Team delivers solutions that build long‑term relationships. Training is virtual and in‑person, allowing fast learning and fostering an environment for growth and impact. Our service operations are supported by experienced teachers, mentors, and coaches who work across territories to share knowledge.
NCR Atleos is committed to building a diverse community where employees feel a sense of belonging and teamwork. This role keeps commerce running across the globe and serves as an ambassador for the NCR Atleos brand.
Skills
Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment like ATMs and self‑checkout systems within an assigned territory.
Perform maintenance repairs and system overhauls.
Manage network faults, traffic, configuration, security, and remote system access.
Basic Qualifications
Local candidate to the specific geographic area.
Authorized to work in the US.
At least 19 years of age.
Valid driver’s license and driving record that satisfies NCR Atleos fleet requirements.
PC skills, basic electronic skills, and operating system familiarity.
Ability to perform essential functions of the job with or without reasonable accommodation.
Prolonged travel with driving several hours per day.
Rotating and weekend shifts.
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
Preferred Qualifications (Nice to Have)
Familiarity with large servers, mainframe computers, and imaging software.
A+ Certification, CompTIA, N+ Certification.
One or more years of related experience.
Salary Range $48,800.00 – $73,200.00
Full‑Time Employee Benefits Include
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short‑ and Long‑Term Disability
Paid Vacation
401(k)
EEO Statement NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies To all recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
#J-18808-Ljbffr