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Forest River, Inc.

Retail Specialist/Warranty Claims

Forest River, Inc., Elkhart, Indiana, United States, 46516

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Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative.

Responsibilities

Provide Technical Support to our Dealer base (via phone/email).

Provide Customer Service toRetail base (via phone/email).

Provide Production Support and help with Problem Resolution.

Develop Troubleshooting documents.

Learn product line from frame to final.

Qualifications

Attention to detail and accuracy

Intermediate computer skills, familiar with Microsoft Office programs

Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems

Must have excellent written and verbal communication skills

A desire to provide extraordinary customer service to the dealer/customer network

Able to work within a group and transition between responsibilities given

Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.

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