Peachtree Group Hospitality Management
Front Desk Supervisor
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Peachtree Group Hospitality Management
Job Responsibilities
Supervise daily shift processes ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Build strong relationships and liaise with other department's, especially housekeeping, reservations, etc.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Benefits Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match, paid holidays, paid time off, and additional perks such as access to our Employee Assistance Program and Fund.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitality
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at
Peachtree Group Hospitality Management
Job Responsibilities
Supervise daily shift processes ensuring all team members adhere to standard operating procedures.
Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Build strong relationships and liaise with other department's, especially housekeeping, reservations, etc.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Benefits Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match, paid holidays, paid time off, and additional perks such as access to our Employee Assistance Program and Fund.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitality
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